Ability to interpret and apply policy to determine coverage. Scoping claims, use of laser measuring devices, ladders and digital cameras.Knowledgeable of all office equipment such as scanners, faxes, phones, personal computers and printers.Ability to multi-task and to foster open communications.Proficient with Microsoft Word, Outlook, Excel, Internet, MS Office, Email, Technical Writing & Diary Keeping Methods.Conflict Resolution and Customer Service. Investigative Services and Field KnowledgeStrong Leadership, Motivated, EthicalAbility to work effectively with a wide range of constituencies in a diverse community.Proficient in preparing action plans and schedules to identify client’s needs during field activities.Excels in exceeding customer satisfaction.