Sap System Administrator
Current- Set up workstations for four different networks and three different classifications.
- Maintained TechRefresh for 160 workstations with a total of 480 computers and 200 plus CISCO phones by reimaging, setting up cables (fiber and ethernet), setting up UPS and KVMs, and placing computers on their.
- Troubleshooted network issues using administrative privileges, network cable tester, and fiber optic tester.
- Performed customer service through the Remedy ticket system, DRA, and Active Directory to ensure mission capabilities amongst each department.