Tyler M. Email & Phone Number

Atlanta, Georgia, United States

Assist department leaders with Business Impact Analyses, maintain and improve Emergency Notification Services and other emergency related services, continually assess and maintain an optimal disaster recovery strategy through collaboration with IT and Business leaders, document and report on disaster recovery exercises, plan and execute emergency notification exercises, and evaluate new systems for improving the Bank's Governance, Risk, and Compliance related services.

Atlanta, Georgia, United States

Extension of Internship into a contracting role. Troubleshooted widespread IT issues of bank employees, utilized multiple patching tools, updated, tested, and deployed VDI gold images to production machines regularly, worked with 3rd party vendors to optimize VDI profile management, logon time, and performance significantly, collaborated with IT professionals to implement in house desktop application upgrades, managed endpoint security configurations to meet CIS benchmark standards, configured a wide range of helpdesk ticket metrics and reports for management, and maintained thorough documentation of critical IT systems.

Atlanta, Georgia, United States

Collaborated with professionals to maintain typical helpdesk operations, install servers, manage desktop hardware and software, prepare end of life procedures, manage hardware inventory, and remediate security vulnerabilities.

Milledgeville, Georgia, United States

Collaborated with peers and professionals to manage student and faculty IT conflicts. Responded to sixty tickets a week, set up computers for faculty use, and troubleshooted network connectivity.

100 S Wilkinson St, Milledgeville, Ga 31061

Handled business processes involved with preparing ingredients, serving customers, taking orders, accounting for driver tips, managing drivers, balancing cash registers, ensuring customer satisfaction, and coordinating tasks with other managers.

Arlington, Virginia, United States

Virtually collaborated with full-time employees to oversee nightly operations, create process mappings, test system functionality, and monitor nightly job processing. Learned professional communication skills and data modeling techniques.

Bachelor Of Business Administration - Bba, Management Of Information Systems

Activities and Societies: : - Georgia College Miracle Treasurer - Inter-Fraternity Council Vice President of Finance - Theta Chi.

Overall Gpa: 4.0