Please complete the CAPTCHA to continue
@salesforce.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
AeroLeads shows a work email signal at salesforce.com and a matched LinkedIn profile for Tyler Mintz.
Tyler Mintz previously worked as Customer Care and Technical Support L1 & L2 at Stride, Inc. and Product Support Representative III at Ukg. Tyler Mintz holds It Services & Support And Project Management from Tech Bridge.
This section adds company-level context without repeating Tyler Mintz's masked contact details.
AeroLeads found 1 current-domain work email signal for Tyler Mintz. Compare company email patterns before reaching out.
In the past, I have gotten my foot in the door of technology, but now I want to grow with technology. Being able to use SaaS, collaboration tools, and other elements of software to help people and businesses is something I enjoy. From my experience, I've gained skills and practices to understand customers' wants and needs as well as address them through troubleshooting methodologies.Now, I want to evolve as an individual and join a team with a reasonable mission. I am eager to be in roles that support the employees or customers such as Client Success, Customer Success, and Tech Support; but I want to take this step to add more skills and dive into a role with a great balance of technical and customer-facing issues.An opportunity as such gives me the extra courage to not only scale up but also embrace a new role ahead.
A career timeline built from the work history available for this profile.
United States
- Provide technical support for K12 proprietary systems to customers through various channels.- Diagnose and resolve technical issues related to hardware and software promptly.- Educate customers on product usage and troubleshooting procedures.- Document customer inquiries and escalate complex issues for timely resolution
Atlanta, Georgia, United States
• Provided exceptional customer support and assistance for UKG's Pro.• Troubleshooting technical issues, and resolving concerns through Salesforce, SQL, and Citrix• Collaborated with cross-functional teams to ensure timely resolution of customer issues and inquiries.• Provided personalized guidance to 40+ White Glove Accounts and resolved customer issues via phone, email, and chat.• Stayed informed about product updates and changes to provide accurate information to customers.
• Assisted HVAC Technicians to solve facility maintenance issues for over 8000 Walmart stores (US).• Used Element Management Systems such as Novar, and Danfoss to help navigate and troubleshooterrors within refrigeration.• Used Knowledge Base articles and guidelines to advocate technicians when repairing a store unit.
Atlanta, Georgia, United States
• Worked closely with Account Managers and Business Development Managers to manage portfolios, help excel revenue targets, and retain business.• Assisted in adopting Business Intelligence for Sales Teams to track performance through Salesforce Customer Data Platform tools.• Accomplished 15 1:1 Success Programs, resulting in a 5% conversion of standard to premium customers.• Used Splunk to search and analyze data from Salesforce platform to measure the health of an org.
• Engaged potential customers via phone, email, and LinkedIn, and scheduled meetings for sales teams.• Collaborated with the sales team to develop and execute targeted strategies, resulting in successfulcustomer engagement.• Conducted research and collected business insights to improve success rates of new business connections.
Atlanta, Georgia, United States
- Supported new and existing customers to receive the COVID-19 kit.- Received an average of 20 inbound calls per week to guide customers in United Healthcare.- Delivered 95% of excellent customer service through the contract.- Create call logs and cases using the Salesforce Lightning Experience.
Atlanta, Georgia, United States
• Boosted customer engagement by 33% in 3 months through the Trailblazer Community.• Enhanced the number of members from 600 to 800+ in the Trailblazer Community.• Participated in multiple projects during the department's migration.• Led virtual webinar engagements and presentations.• Contributed a simulation idea to a popular product of Salesforce Maps.
Atlanta, Georgia, United States
• Maximized sale opportunities with every customer by using current selling techniques and company programs.• Provided coverage and assistance in all areas of the store where business needs require, and as associate training supports.• Communicated regularly with their Manager to maximize sales.• Maintained company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups, and displays.
Atlanta, Georgia, United States
- Accurately selected items from the store shelves according to customer orders, ensuring that the correct products and quantities are picked.- Safely packaged items to prevent damage during transit, using appropriate packing materials, and labeling packages correctly.- Monitored inventory levels to ensure that items were in stock, replenishing shelves as needed, and reporting any discrepancies or shortages to the inventory team.- Worked closely with the delivery team and customer service department to ensure orders were ready for pickup or delivery on time, and communicated with customers if there were any issues or delays.- Followed all safety protocols while handling heavy or hazardous materials, and ensuring the work area was clean and organized.
Atlanta, Georgia, United States
- Moved packages on and off delivery trucks, ensuring they were properly stacked and secured to prevent damage during transit.- Categorized packages based on their destination and ensuring they are placed in the correct location for further processing or delivery.- Used handheld scanners to track and document the movement of packages through the UPS system, ensuring accuracy in delivery records.- Performed heavy lifting and repetitive tasks, often in a physically demanding environment that requires endurance and strength.
East Point, Georgia, United States
- Planned and coordinated delivery routes and schedules to maximize efficiency and meet customer needs.- Communicated with customers to confirm delivery details and address any issues or changes.- Ensured that the right products were loaded and delivered, handling any discrepancies, and coordinating with the warehouse team.- Addressed any issues that arose during the delivery process, such as delays or damaged goods, and found solutions to ensure customer satisfaction.
Quick answers generated from the profile data available on this page.
AeroLeads has found 1 work email signal at @salesforce.com for Tyler Mintz.
Tyler Mintz is based in Atlanta, Georgia, United States.
Tyler Mintz has worked for Stride, Inc., Ukg, Insight Global, Salesforce, and Change Healthcare.
You can use AeroLeads to view verified contact signals for Tyler Mintz, including work email, phone, and LinkedIn data when available.
Tyler Mintz holds It Services & Support And Project Management from Tech Bridge.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Tyler Mintz you were looking for.
