Tyler Moser Email and Phone Number

With offices in Sarasota, Fla., and Denver, Co., Miles markets destinations and hospitality businesses by working with state tourism offices, convention & visitors bureaus, hotels and other organizations in the tourism industry to create forward thinking online, mobile, email and print content marketing solutions. For more information visit MilesPartnership.com.

With offices in Sarasota, Fla., and Denver, Co., Miles markets destinations and hospitality businesses by working with state tourism offices, convention & visitors bureaus, hotels and other organizations in the tourism industry to create forward thinking online, mobile, email and print content marketing solutions. For more information visit MilesPartnership.com.

With offices in Sarasota, Fla., and Denver, Co., Miles markets destinations and hospitality businesses by working with state tourism offices, convention & visitors bureaus, hotels and other organizations in the tourism industry to create forward thinking online, mobile, email and print content marketing solutions. For more information visit MilesPartnership.com.

With offices in Sarasota, Fla., and Denver, Co., Miles markets destinations and hospitality businesses by working with state tourism offices, convention & visitors bureaus, hotels and other organizations in the tourism industry to create forward thinking online, mobile, email and print content marketing solutions. For more information visit MilesPartnership.com.

With offices in Sarasota, Fla., and Denver, Co., Miles markets destinations and hospitality businesses by working with state tourism offices, convention & visitors bureaus, hotels and other organizations in the tourism industry to create forward thinking online, mobile, email and print content marketing solutions. For more information visit MilesPartnership.com.

As Head of Operations & Partnerships for a Start-up SaaS company, my role varied quite a bit and consisted of Sales, Partnerships, Human Resources, Marketing, and General Operations. Within those areas, was responsible for building out each department and establishing processes to be used then and in the future as we scaled the business.

•Responsible for the administrative operation of the sales territory strategy in conjunction with the Regional Sales Manager•Proactively contact customers to initiate sales or qualify potential customers•Ensure work processes and procedures are efficient, effective, and followed•Provide informative reporting to pinpoint opportunity areas within the sales support functions•Develop robust reporting and dashboards for easy use by our team•Provide daily, weekly, and monthly reporting using various tools including Salesforce, Microsoft Excel, and Google Sheets•Develop initiatives to drive business and support the region in sales activities including customer follow-up, proposal expiration, and pipeline reporting

•Build and maintain an account portfolio of clients and prospects with top employers and business segments in the local market•Develops a sales strategy for the market that ensures attainment of company sales goals and profitability•Execute and manage daily business development activities including inside phone sales, client prospecting, client proposals, outside sales activities, and national marketing campaigns•Maintains accurate records of all pricings, sales, and activity•Controls expenses to meet budget guidelines•Recruit, interview, market, and effectively place office/administrative/manufacturing/logistics professionals•Administers various human resources plans and procedures•Conducts recruitment effort for all exempt and nonexempt personnel, and temporary employees; conducts new-employee orientations, monitors career pathing, and writes and places advertisements•Handles employee relations counseling, outplacement counseling, and exit interviewing•Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed•Maintains human resource information system records and compiles reports from database•Maintains compliance with federal and state regulations concerning employment

•Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals•Maintain knowledge of incoming inventory, features, accessories, etc., and how they benefit the customer•Prospect daily for potential customers; maintain consistent rapport with previously sold customers•Learn to overcome objections; ask for the sale; negotiate the price; complete sales or purchase agreement; explain and offer warranties, services, and finance•Provide sales management completion reports

•Managed the execution of the store business plan that drove KPI results and maximized business opportunities•Achieved predetermined financial budgets to include payroll management•Drove AE brand loyalty through demonstrating sales leadership, coaching, and connecting with the customer experience•Achieved store shrink goals and maintained all operational standards to secure the assets of the store’s physical location•Ensured proper scheduling practices that led to maximization of sales potential•Built effective relationships with peers and upper management partners•Led management team effectively through proper implementation of division of responsibilities•Conducted productive management and team meetings•Recruited, hired, developed, and retained top management and sales talent for the organization, which included maintaining optimal staffing levels•Trained and developed store management and sales team in all areas of job responsibility•Consistently assessed and provided ongoing performance feedback which included performance reviews, IDPs, and provided merit recommendation to all levels of store team•Ensured that all visual directives were executed seamlessly and within the scheduled time frame and allotted payroll budget•Directed and executed strategic, brand appropriate merchandising that maximized sales and presentation standards•Supervised and directed all merchandise processing and flow to the floor in conjunction with exceptional backroom standards

•Managed the execution of the store business plan that drove KPI results and maximized business opportunities•Achieved predetermined financial budgets to include payroll management•Drove AE brand loyalty through demonstrating sales leadership, coaching, and connecting with the customer experience•Achieved store shrink goals and maintained all operational standards to secure the assets of the store’s physical location•Ensured proper scheduling practices that led to maximization of sales potential•Built effective relationships with peers and upper management partners•Led management team effectively through proper implementation of division of responsibilities•Conducted productive management and team meetings•Recruited, hired, developed, and retained top management and sales talent for the organization, which included maintaining optimal staffing levels•Trained and developed store management and sales team in all areas of job responsibility•Consistently assessed and provided ongoing performance feedback which included performance reviews, IDPs, and provided merit recommendation to all levels of store team•Ensured that all visual directives were executed seamlessly and within the scheduled time frame and allotted payroll budget•Directed and executed strategic, brand appropriate merchandising that maximized sales and presentation standards•Supervised and directed all merchandise processing and flow to the floor in conjunction with exceptional backroom standards

•Oversaw and directed the total operations of the area, including record keeping, scheduling, and certifications•Evaluated job performance of all supervisors and associates under supervision and made necessary recommendations•Trained, directed schedules, and evaluated and disciplined staff with appropriate documentation•Assisted training supervisors in coordinating in-service topics/sessions for their area and ensured proper documentation was completed•Coached and developed supervisors and associates•Monitored locations to stay within budget guidelines•Resolved and communicated concerns, occurrences, and problems that arose within the area•Maintained communication between management, associates, and other departments