Tyler Newman's Location
Oakland, California, United States, United States
Tyler Newman's Contact Details
Tyler Newman work email
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Tyler Newman personal email
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Tyler Newman phone numbers
About Tyler Newman
With over 15 years of experience in managing quality assurance teams across various software and hardware startups, I am a QA leader and entrepreneur who co-founded Outpost QA, a company that connects the top technical talent in Mexico with US companies looking to reduce QA headcount costs without compromising service quality. At Outpost QA, I leverage my skills and knowledge in team management, QA training, project management, and team sourcing to deliver high-quality solutions for our clients. I am passionate about improving the user experience and in helping companies release products with minimal quality related risk by building product quality considerations in from the ground up.
Tyler Newman's Current Company Details
Tyler Newman Work Experience Details
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Ceo And Co-FounderOutpost QaMazatlán, Sin., Mx
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Ceo & Co-FounderOutpost Qa Apr 2020 - PresentCo-founded and served as CEO for a nearshore Quality Assurance service business in Mexico.Grew the company from zero to 35 employees across all functions.Directly managed executive and engineering teams.Led multi-million dollar sales efforts against startups as well as Fortune 500 companies.Managed onsite and remote teams across Mexico, staffing client projects and ensuring client satisfaction.Mentored executive and senior engineering staff, instituted continuous improvement training regimen, designed OKR’s and KPI’s to ensure business success.
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Director Of Quality AssuranceOwlet Baby Care Jul 2020 - May 2023Lehi, Utah, UsManaged multi-million dollar departmental budget for headcount, capital, and operating expenses. Responsible for building a fully remote team of 20 QA engineers. Researched and onboarded multiple domestic and international service providers to augment the existing US based QA team. Accountable for quality of all mobile and firmware software releases. Instrumental in the successful launch of multiple hardware products. Worked with the Regulatory team to ensure proper quality processes were followed for ISO13485 and related audits. Led testing team through design validation and verification process for FDA compliant devices and software. Ran engineering triage meetings for all software tracks. Created employee performance review program, mentored direct reports, and promoted multiple individual contributors to management track. -
Director Of NaptimeOn Sabbatical Jul 2019 - Apr 2020Taking a break to live abroad and search for the perfect burrito.
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Director Of Quality AssuranceAugust Home Inc Mar 2018 - Jun 2019Hired to train and streamline an existing team of 15 testers in a post acquisition environment.Redesigned the quality program, instituted measurable KPI’s and tracked test metrics to measure capacity, leading to greater efficiency of the manual test effort.Assessed and redesigned the nascent automation test program, leading to initial build acceptance test running in continuous integration with build system within the first 90 days.Designed and built multiple test lab environments for hardware and software products.Instituted employee performance reviews, mentored direct reports for career growth, and promoted three individual contributors to management track.
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Head Of Quality AssuranceEero Jul 2015 - Jan 2018San Francisco, California, UsHired during Series A funding to build a Quality Assurance team from the ground up. Responsible for sourcing and hiring; grew the team from 1 to 15 employees across 2 years, keeping pace with growth across the Engineering Org. Designed and built the entire quality program to support aggressive software release cadences, for embedded firmware, mobile and web applications, as well as test automation efforts. Instrumental in successfully launching 1st and 2nd Generation eero WiFi products and all supporting software. Provided weekly executive reporting around SLA's, test coverage, and other quality metrics. Managed all QA test equipment budgets and purchasing, including contingent contractor workforce and offsite testing facilities. Managed all test projects involving partner companies such as Sonos and Apple. Mentored and focused on career growth for direct reports; promoted two individual contributors to management track, and worked closely with them to ensure success. Sourced and implemented Atlassian JIRA, and served as JIRA Administrator for company. -
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Head Of Quality AssuranceDropcam [Now Owned By Nest / A Google Company] Mar 2012 - Jul 2015San Francisco, Ca, UsPerformed 100% of all QA related duties for over one year before hiring and managing a team of 8 testers. Responsible for overall product quality across all Dropcam software and hardware releases, including 3 milestone hardware releases (Dropcam HD / Dropcam Pro / Dropcam Tabs), and countless web and mobile platform releases. Grew the team size from 1 to 7 within 1 year. Instituted an external beta program with hundreds of active users. Switched the company from Fogbugz to JIRA and served as JIRA Administrator for all Dropcam employees. Managed all aspects of defect tracking control, from triage to resolution, across all Dropcam software and hardware projects. Worked with Product team extensively to ensure the highest level of quality from release to release, while minimizing regressions. Served as liason between QA and Customer Service, to provide a steady flow of information regarding external customer issues to the Product & Engineering teams. Designed and maintained test plans for all Dropcam software products. Held bi-weekly 1:1 meetings with my team to provide support and ensure employees were both happy and on track with assignments. Provided direct feedback, information, and reporting to executive staff from day one through our successful acquisition by Nest / Google. -
Quality Assurance ManagerLine2 Sep 2010 - Jan 2012San Francisco, Ca, UsHired and managed team of functional and automated test engineers to cover iOS, Android, Desktop and Web client applications. Created test plans and test case repository for all Toktumi products and websites. Instituted and moderated bug review and triage processes. Worked with development and product teams to solve problems, create new features, and execute successful product releases. Converted company from Bugzilla to JIRA ticketing system, and conducted training on its usage. Worked with operations team to create multiple test and development environments. Created and administered beta testing forums for Android client releases. -
Qa Manager / Beta Community ManagerXobni Nov 2007 - Jul 2010San Francisco, California, UsWorked closely with developers in an Agile environment to quickly iterate and improve new builds. Created and maintained test cases as well as VMWare test environments. Maintained and administrated the JIRA bug tracking system. Lead tester for all releases of the Outlook Client application, using ad-hoc, regression and compatibility testing methods. Ran triage meetings between the QA, Product and Development teams. Oversaw the creation and management of the software beta testing program. Administrated beta testing user forums and escalated issues to engineering. -
Software Quality AssuranceDigidesign Jan 2005 - Nov 2007Burlington, Ma, UsConducted thorough compatibility qualification with new versions of Digidesign Pro Tools and the Macintosh operating system. Test Lead for Windows Vista 64bit Driver project. Trained and provided guidance for other QA staff on Pro Tools testing and internal databases. Identified and isolated bugs. Provided detailed reports to engineering via shared databases. Designed spreadsheets for accumulation of test results to be distributed to related departments. Performed plug-in performance and additional application functionality tests. Tested additional 3rd party hardware and software compatibility with Pro Tools. -
Systems Application EngineerAdvanced Systems Group Sep 2003 - Jan 2005Lake Forest, Ca, UsDesigned and installed advanced video production systems. Demo artist for products such as Media 100 844/X, Discreet Smoke, Apple Final Cut Pro and others. Provided on-site and phone based technical support for clients. Performed quality control testing on Macintosh, Windows, and Linux operating systems. Worked with clients and manufacturers to provide the highest quality configurations for professional media authoring systems. Responsible for performing in-field diagnostics and replacement of hardware and software components. -
Software Quality Assurance Team LeadMedia 100 Apr 2001 - May 2003UsLeader of departments Macintosh Product Team. Responsible for tracking 10 employees. Supervised the testing of several software products. Designed and implemented test plans. Maintained test databases. Involved in testing and troubleshooting product integration for Media 100i, Final Effects Complete, Media 100 844/x, and several other software effects/editing systems on both Mac and Windows platforms. Provided oversight checking and reviews to Technical Documentation Department. -
Manager Of Quality AssuranceIce, Inc. Jun 1999 - Sep 2000Managed QA staff and oversaw departmental operations. Supervised the testing of several product lines, hardware and software, from alpha stage to release. Designed and implemented testing procedures. Responsible for departmental funding and expenditures. Maintained equipment inventory checklists. Involved in testing and troubleshooting product integration for Adobe After Effects, Avid Editing Systems, Apple Final Cut Pro, and several other software effects/editing systems on both Mac and NT platforms. Interviewed and evaluated potential employees.
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Quality Assurance Team LeadIntegrated Computing Engines May 1998 - Jun 1999Provided technical support services for owners of ICE rendering hardware and software, as well as Adobe After Effects, Media 100 editing systems, BorisFX software, and many othersTransferred to QA team to lead efforts to develop next generation ICE hardware, including audio capabilities; documented issues in pre-release software, worked with engineering teams to fix escalated issues and deliver fixes to customers in the field
Tyler Newman Skills
Agile Methodologies
Quality Assurance
Testing
Test Planning
Jira
Windows
Software Quality Assurance
Test Cases
Os X
Android
Bugzilla
Mac Os X
Manual Testing
Software Project Management
Mobile Applications
Technical Support
Kanban
Critical Thinking
Regression Testing
Software Documentation
Scrum
Troubleshooting
Bug Tracking
Agile
Cloud Based
Awesomeness
Team Leadership
Distributed Team Management
Risk Management
Risk Assessment
Headcount Reporting
Executive Reporting
Equipment Management
Test Lab Management
Tyler Newman Education Details
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Berklee College Of MusicMusic Synthesis
Frequently Asked Questions about Tyler Newman
What company does Tyler Newman work for?
Tyler Newman works for Outpost Qa
What is Tyler Newman's role at the current company?
Tyler Newman's current role is CEO and Co-Founder.
What is Tyler Newman's email address?
Tyler Newman's email address is ty****@****age.com
What is Tyler Newman's direct phone number?
Tyler Newman's direct phone number is +141530*****
What schools did Tyler Newman attend?
Tyler Newman attended Berklee College Of Music.
What skills is Tyler Newman known for?
Tyler Newman has skills like Agile Methodologies, Quality Assurance, Testing, Test Planning, Jira, Windows, Software Quality Assurance, Test Cases, Os X, Android, Bugzilla, Mac Os X.
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