Tyler Peyton Email & Phone Number

Bedford, Ma

Burlington, Vermont Area

• Supported 90 users, managed software and hardware for approximately 40 computers on the network• Created documentation to ensure processes are recorded and new netadmins are brought up to speed efficiently• Diagnosed and resolved network and security issues as they arise• Served as technical lead for automated network scanning project

Wayland, Ma

• Provided one-on-one training with clients on how to use Mac OS X and Windows• Resolved hardware/software issues• Advise computer best practices

Bedford, Ma

Analyzes, designs, tests and implements information assurance solutions, policies and programs and cyber security systems.

Natick, Ma

• Provided support for 3000 users globally, 2000 on campus via phone, email, and at users’ workstations• Installed, configured, and troubleshot hardware/software packages including desktops, laptops, peripherals, and network equipment• Collaborated with teammates in a fast paced environment to meet time sensitive tickets

Wayland, Ma

• Communicated with other team members to provide a friendly and effective environment for customers• Communicated with customers effectively and provided them with the proper services• Followed policies that ensured product quality and workplace safety

Wayland, Ma

• Provided technical support for a student body with approximately 800 devices• Created tutorials that could be easily understood and executed by the student body• Awarded first Genius Bar award for member who has shown exemplary performance

Bachelor’S Degree, Computer Networking And Cybersecurity

Activities and Societies: Senator, ITS Division | Member, Champlain Cybersecurity Club | Member, Champlain Ski & Ride ClubChamplain.

High School

Activities and Societies: Captain of Varsity Ski Team, Junior Varsity lacrosse, Freshman Soccer, National Honor SocietyWayland High School.