Tyler Priestap Email & Phone Number

Toronto, Ontario, Canada

Providing premium suite clients with exceptional customer service to ensure they are having a seamless experience from point of sale to end of the season and future years. Building relationships through client interactions both offsite and in stadium to ensure any questions/concerns or celebratory occasions are being attended to in a timely manner. Using all interactions throughout the season to then use our relationship in a renewal period to find the best fit for them for the next upcoming season based on their needs and data from the previous season.

Toronto, Ontario, Canada

Providing the fans at Toronto Blue Jays with amazing fan services to ensure their experience at Rogers Centre is one to remember. Rotational work every 6 months covering Group Sales and Premium Sales & Services to learn all the best skills to be successful in any department to help reach team goals. Handling 40-100 inbound/outbound calls daily from fans and provide them with required services or answers they are looking for to ensure they are purchasing based on their needs and finding proper information out to get to those needs.

York, Ontario, Canada

Part time role of Match Producer for York United FC where I am over seeing the control room to communicate with the Announcer, Video Board Operator, and Audio Board Operator to ensure everyone is following the script to ensure the image on the board matches with the announcers talkpoint. In Direct communication with field side relaying game information like players walking out of tunnel, goals, substitutions, and added time. By operating in this leadership role I am ensuring that the fan experience is our top priority so the correct information is being provided.

York, Ontario, Canada

Provided fan services to York United FC's loyal fans to ensure their experience is our first priority when entering the stadium. Used research skills to create prospect lists for business alliance members within our surrounding area businesses, group ticket leads involving school clubs and soccer clubs, finding possible options for a York United preferred pub for fans to enjoy. Sales calls to previous season single ticket buyers, business alliance leads, and season ticket holders. Worked in a respectful and hard working manner alongside this amazing group of professionals at York United FC.

Walkerton, Ontario, Canada

Provided customer services and product knowledge on a daily level to ensure customers are attaining a welcoming and professional experience. Was in charge of new deliveries, checking the packing slip and our purchase order to see if we received what we ordered. Created attractive and creative displays for the sport so it is easy and accessible for customers to find their desired product. Trained new part-time staff so they can also provide this welcoming and professional environment with product knowledge.

Graduate Certificate, Sport Business Management

Education record