Tyler Wall Email and Phone Number

- I designed, prototyped, and deployed multiple AI applications and initiatives across the organization. Including an OpenAI/GPT-based tool that saved surveyed employees an average of 2 hours per week and had an impressive NPS score of 57. - I created a flexible RESTful seeding solution for user-configurable scenarios across local, production, and remote systems. This seeder system was leveraged by engineering, data, and QA teams to streamline development and testing workflows.- I managed a six-month flagship project where I gathered requirements, defined timelines, created roadmaps, and produced reports for the Executive Team. We developed a high-performing integration system to fulfill Instacart orders.- Following the successful rollout of the Instacart integration, I spent nine months working embedded on a customer support application; where I worked to improve and transition a POC/MVP application to a production-grade system focusing on improving the frontend application architecture (React) and improving the application's state management (across multiple iframes). Concurrently, I implemented critical new features and updated and improved the unit and feature test suites.- I moved into a technical support role after mentoring and training multiple team leads and transitioning teams. In that capacity, I directly supported and oversaw the work of three internal application engineering teams, including the core website API squad, Fulfillment and Operations, and Customer Support, through significant changes and migrations to Shopify and an ERP.

- As the Senior Team Lead, I spearheaded the development of an internal Cloud-Based SAAS Microservice platform, which helped the business handle high order volumes for frozen meat. I managed the engineering team, and under my leadership, the application scaled an additional 50% over a six-month timeframe. I built and managed a group of 12 developers (3-5 sub-project teams) and filled the roles of Technical Team Lead, Manager, Product Owner, and Systems Architect while overseeing multiple concurrent projects while still personally contributing as an IC to the projects.- I designed and implemented a development process based on Scrum/Agile/Kanban methodology customized to manage the chaotic reality of the Operations space. I collaborated directly with stakeholders to define and prioritize the roadmap, direction, and team priorities.- I successfully evolved and scaled the application architecture through Event-Driven Design utilizing data systems, cloud technologies, and asynchronous queue processing. The platform was updated and deployed into a Helm/Kubernetes environment in the Azure cloud. My proactive work provided the application with ample processing and performance to handle a 50% spike in order volume.- Throughout my tenure, the team, codebase, and application continued to be regarded as the gold standard at Butcherbox in test coverage, stability, documentation, innovation, cross-department collaboration, cost savings, developer promotions, and more. - As the organization rapidly grew, I oversaw, trained, and delegated responsibilities to Project Managers, Scrum Masters, and Process Enablement for the Order and Delivery squad I previously led.

- Lead the development and architecture of an at-scale automation engine that reduced shipping costs and enforced frozen delivery requirements for a national brand's internal SaaS platform engineering team.- Successfully integrated and rolled out multiple last-mile carriers to support local delivery areas.- Promoted to Interim Team Lead to manage a team whose personnel grew by 300%.- Effectively led, organized, specified, and executed quarterly goals, roadmaps, sprints, agile ceremonies, and general scrum processes.- Onboarded, trained, and managed new team members and full-time/part-time expert contractors.- Recognized as a top performer and selected to participate in a Growth Group Leadership initiative, leading a cross-departmental group of employees through a yearlong self-improvement, skill development, and professional growth program.

- As a new individual contributor, over the course of my first 3 months, I modernized and refactored the React frontend, identified critical backend changes, added comprehensive testing, and improved performance by 87%.- Thanks to my early work, the app handled 10 times more traffic during the COVID-19 outbreak, saving millions per day and preventing tens of millions in upstream defects from reaching customers.- I led cross-departmental efforts, created SDKs, and design patterns for compatible microservices.- Based on user research, I implemented new features that resulted in significant cost savings, increased productivity, and an overall better customer experience.- I also pioneered reliable asynchronous microservice cross-service communication and patterns.

- Brought onto a team of 7 remote and in-house developers to turn around a failing project 6 months behind schedule. - Completed the client contract's build, testing, and compliance certification that offered a white labelable, automated, renters insurance quote service that adhered to regulations across all 50 states.- Developed functional property and administrative management portals, including resident/unit coverage analytics, reports, and notifications as part of the project requirements.- Actively contributed and collaborated with engineering team members, project managers, designers, and stakeholders to ensure smooth project delivery and stakeholder satisfaction.- Ensured timely delivery of project milestones and quality control measures throughout the multiple stages of development.

- As Founder, started, built, and scaled out the e-commerce marketplace business O2O and effectively managed remote engineering, marketing, and localization teams.- Successfully oversaw and participated in the launch of O2O in China: Shanghai, Inner Mongolia, Baotou, and Hainan. This included being the exclusive importer and distributor of brands like Nuskin into China and launching domestic programs and United States markets.- Developed and deployed a cutting-edge web app using AngularJS. Retrofitted and migrated a legacy PHP backend into a virtualized modern RESTful API service, deployed to multiple cloud environments AWS (USA) and Aliyun (China). Personally created and maintained deployment pipelines.- Led all aspects of asset and brand creation, standards, UX/UI, and facilitated multi-channel payment process integration and automated financial reporting adhering to international standards for brands, affiliates, and corporate revenue.- Created functional modules, including full offline compatibility, localization, automated onboarding of users, products, and brands, supported individualized, customizable, affiliate customer frontend and backoffices, sales, network metrics for affiliate marketers, advanced dynamic checkout based on cart products, and optimized distribution and fulfillment. Dynamically supported multiple import/export and confinement methods (bonded, free trade zone, domestic and foreign warehouses), involving API integrations with over 8 domestic, international, and foreign logistics providers and 14+ payment gateways.- Established a sustainable Agile CI DevOps process and asynchronous architectures (BDD). - Built out domestic engineering department by hiring, onboarded, training, and mentoring full-time developers, managers, QA, and other staff; while also serving and managing IT networks, printers, emails, software, etc.

- Founded and operated a consulting agency comprising of a team of talented engineers, designers, and specialists, offering a diverse range of technology consulting services and website development solutions.- Specialized in PHP, NodeJs, and Angular technologies, providing customized solutions to various clients across different industries while ensuring project deliverables exceeded client expectations.- Collaborated with cross-functional teams to ensure seamless project delivery, consistently delivered on time and within budget while meeting all project milestones.- Managed multiple successful contracts for newbalance.com, which involved working closely with the client to understand their requirements and executing a solution that increased their online visibility, improved their customer experience and provided a significant return on investment.

- Oversaw the development of a client-contract to automate online sales of new, used, and refurbished products, extending product reach to multiple channels like Amazon, NewEgg, Overstock, and the Nomore Rack, thereby exponentially increasing product visibility and sales.- Led a team of developers through the creation of an integrated real-time inventory and product listing functionality, enabling product tracking and management across multiple channels with ease.- Collaborated closely with internal and external teams to ensure the successful integration of the sales automation platform across different sales channels, guaranteeing seamless product delivery and customer satisfaction.- Successfully launched the sales automation platform, which significantly streamlined inventory management processes and reduced human error while improving product management efficiency, resulting in increased sales and revenue for clients.

- Designed a custom e-commerce solution, riiviva.com, which involved thorough testing, deployment, and maintenance to ensure its smooth operation.- Successfully managed online advertising initiatives for riiviva.com, aiding in the optimization of its digital marketing presence in line with business objectives.- Uncovered and resolved a Google Blacklist Manual Action within a record time of one week to safeguard the website from being blacklisted and to restore its online credibility.- Coordinated effectively with a cross-functional team and external partners to support business growth and drive innovation in the online space.

- Created and implemented core development tools and standards for all company projects, including frameworks and modules used by multiple teams for individual client projects.- Led the development, deployment, and migration of clients to new framework and module versions, ensuring the incorporation of the latest standards and technologies.- Collaborated closely with multiple teams and departments to guarantee seamless adoption of new tools and standards across various projects and clients.- Consistently ensured the successful delivery of client projects and the creation of reusable, scalable components across multiple platforms.

- Spearheaded development efforts in creating and maintaining native cross-platform applications, with emphasis on iOS and Android (Windows Mobile).- Built a first-of-its-kind cross-platform templating and a system that simplified the development process for all platforms.- Successfully developed a custom cross-platform build server for mobile applications. The system enabled the creation of native mobile applications with a WordPress website URL, logo, and app name, significantly reducing development time and costs.- Leveraged native development to design and build both Android and iOS mobile applications, with an innovative asset caching system. This patent-pending system provided users with faster loading times and improved response times.- Pioneer development of responsive web interfaces in later versions of the aforementioned mobile applications. Leveraged jQuery Mobile pre-alpha interface and committed to the original code base.- Demonstrated a commitment to innovation, cutting-edge technology, and forward-thinking design to optimize user experience and improve the overall UI/UX functionality.

Managed: scheduling, payroll, local franchise policies, inventory, opening, closing, QA inspections.