▪ Strategic foresight of annual budgets and ROI pertaining to new projects.▪ Oversee all structural development, community engagement, federal and city collaboration, marketing and sales tactics. ▪ Management of customer service, marketing, accounting, product development and sales team.▪ Hold weekly, monthly, quarterly, and annual meeting pertaining to all project updates and budget recaps.▪ Product development and research on new products to offer in store.

▪ Creation and design of a new e-commerce website www.store.sca.coffee.▪ Maintain existence of older e-commerce site while development of new site was in progress.▪ Manager for a team events, graphic design, and social media engagement pertaining to store sales.▪ Analyze marketing data and implement strategies for further improvement.▪ Create an annual budget to comply to for the year.▪ Hold Monthly and Quarterly meetings to discuss, report, and strategize progression of sales.▪ Manage a team that conducted all Social Media posts and communications pertaining to store related topics on Facebook, Twitter, Instagram, Snapchat, Newsletters, Email Blasts.▪ Product development and research on new products to offer in online store.▪ Attend all camps, retreats, conventions, and Expo with pop-up store locations.▪ Successfully accomplished required sales goals for each quarter and annually.

• Extensive training in multiple positions and departments per Executive team request.• Vast knowledge of equipment, parts, operations, product development, and sales strategies.• Collaboration with other departments for large projects and sales.• Design and manage multiple company web sites.• Create marketing, branding, group sales and promotions.• Coordinate and collaborate product photo shoots and imagery clean up.• Coordinate trade show events, vip events, executive events, lunch meetings, health fair and programs.• Designed and published marketing/sales brochures, flyers, mailings, banners, ads, newsletters, catalogues.• Manage inventory of promotional materials.• Direct e-commerce effort; manage website and search engine optimization, social media marketing.

▪ Receive requests for work orders of artwork designs for customers▪ Create layout with artwork on template▪ Recreate artwork if needed▪ Communicate with customer and sales representative about specifications▪ Communicate with production on quality of print▪ Inspect rush and high profile artwork

Operations Clerk/Marketing Assistant ▪ Process mail incoming and outgoing for the offices ▪ Design and coordinate production print dates for advertisements, pamphlets, and designated forms. ▪ Print and organize daily paperwork and forms to distribute for the departments ▪ Deliver packages, forms, mail, and cash to other associated credit unions and companies ▪ Conduct and help instruct fellow tellers in meetings and trainings Head Teller ▪ Supervisor of a team of eight Lobby Tellers ▪ Create weekly schedules ▪ Authorize employee personal time requests ▪ Authorize approval of high profile transactions and cash counts ▪ Process audits on teller drawers ▪ Process audits on cash vault ▪ Assist Lobby Tellers when there is a high flow of customersLobby Teller ▪ Assist Members with transactions and help answer their questions about their accounts ▪ Make sure my drawer along with my fellow tellers and vault balance every night ▪ Make payments to accounts and bills ▪ Help in making personal connections with the members when they need assistance ▪ Assist customers with accounts, bills, payments, delinquencies, and financial planning