Tyler Staton Email & Phone Number

Chapel Hill, Nc, Us

Chapel Hill, Nc, Us

Richmond, Va, Us

Relationship manager of key customer accounts in the Raleigh-Durham area that include the largest users of natural gas in the company. Responsibilities include growing the company’s regulated business and overall natural gas throughput, as well as achieving sales targets for non-regulated work. Customer acquisition and customer service are top priority.• Achieved a sales percent of goal of 327% in the first full year in the position (2019), 184% (2020), 239% (2021), 322% (2022) with an average profit percentage of 52% during those four years.• Top key account salesperson for the company in 2019, 2021, and 2022.• Actively use Salesforce to log customer interactions, track sales, and create custom reports. • Serve as the Salesforce team lead for all key account managers. Work jointly with the development team to design and implement new features. Project lead for transitioning the key accounts team from Salesforce Classic to Lightning. Developed custom fields to streamline workflow and increase efficiency.• Manage many projects simultaneously as I provide existing customers with new gas services, develop future plans for new customers to use natural gas, and promote conversion opportunities from alternative fuels. • Work intimately with local Chamber of Commerce and economic development groups in various counties that we serve, all while promoting the use of natural gas in developing areas.• Support CNG (compressed natural gas) initiatives as a fuel source for current and future fleets within my customer base.• Actively promote the use of RNG (renewable natural gas) through Dominion’s partnership with Smithfield Foods, Inc. The process captures methane from hog manure which is then converted to pipeline-quality gas that can be used by customers.

Was responsible for all tooling and equipment in the operating unit (Pre-Paint Chassis), as well as process improvements, product launches, and efficiency gains.• Departmental product launch lead for the next-generation Cascadia truck (official start of production in January 2018).• Lead initiatives to remove all pneumatic impact tools in the operating unit and replace with pneumatic and DC electric torque-controlled tools (total project cost of $298K).• Successfully implemented $80K of new tooling in work areas that have the highest volume of torqued fasteners, in turn reducing noise levels, improving ergonomics, and eliminating loose fasteners.

Direct supervisor over 140 employees in a plant that produced roughly 80 Class 8 Freightliner and Western Star trucks per day while overseeing all daily requirements related to production.• Drove the execution of key performance indicators (KPIs), including scrap targets, downtime, quality, and safety. • Instrumental in achieving the highest labor efficiency (96%) for the operating unit out of all the manufacturing plants in DTNA.• Directly coached team leaders and team members by maintaining an active presence on the manufacturing floor. • Planned manpower before each shift and adjusted it throughout the day based on production needs.• Handled disciplinary problems, disputes, and grievances and effectively worked with the local UAW while adhering to local contractual agreements.

Improved the overall efficiency of the plant, increased the level of value added work content on the production line, and refined standard processes in order to produce greater quality trucks.• Determined cycle times for roughly 140 manufacturing processes and created new standard work instructions.• Balanced job loads while increasing the value added work content from 48% to 56% in 2016.• Eliminated 7 assembly processes in 2016 to improve labor efficiency by 13%, reducing the total cost per truck.• Project lead on a $500K production line relocation project which lasted 14 weeks and focused on optimizing product flow to the main assembly line.• Reduced the delivery distance from subassembly areas to the main line by over 12,000 feet, a 71% improvement.• Department received recognition at company-wide awards ceremony for the best lean implementation project.• Used AutoCAD to refine work cell layouts to improve ergonomics and eliminate waste.• Assisted with corrective actions associated with internal complaints and quality concerns.

Galway, Ie

Supported product management, sales, and the business development teams with technical knowledge of the cable accessory product line. Directly interfaced with customers to assist with product installations, quality concerns, and special requests. Worked intimately with the on-site manufacturing group to advise them on kitting and shipping problems.• Responsible for medium voltage cable accessories which accounted for over 50% of the 210 million dollar sales in 2013 for the energy division.• Specified electrical splices and terminations for customers depending on their custom application.• Set up new product kits and changed bills of materials as the primary contact for new customer needs.• Participated in site visits to perform product failure analyses, as well as collecting “Voice of the Customer” input.• Assisted in execution of various product launches; created product literature and selling guides for the sales team.• Used Adobe Indesign and Illustrator to create, design, and edit technical installation instructions for all product lines.• Developed online tools to be used by customers and salesman, including automatic part selectors.

Dublin, Ireland, Ie

• Applied academic skills and developed leadership qualities through Eaton's Multicultural Summer Program (EMSP) in a CNC machining environment. • Created visual standards to facilitate 5S sustainment and lean initiatives and improved standard work documentation. • Developed work instructions to assist operators on a new polishing tumbler and helped refine operational procedures to increase productivity.• Analyzed and adjusted a departmental layout using AutoCAD in order to effectively install new milling machines. • Worked within PROLaunch to drive the deployment of new products in the plant. • Researched various ultrasonic washers and degreasers to replace dysfunctional equipment.

Bachelor Of Science (B.S.), Mechanical Engineering

Education record