Tyler Sudweeks Email & Phone Number

Kansas City, Mo, Us

Lenexa, Kansas, United States

Lenexa, Kansas, United States

Kansas City, Missouri Area

Tulsa, Oklahoma

Provide technical support services via email, phone, remote sessions, and in person every day.Tie in knowledge gained in solving problems that arise on the job particularly those relating to Active Directory (Account Management, Organizational Units, Mailbox Management, Exchange features), Network, LAN, and VLAN (troubleshooting and setting up printers on network, identifying network versus local based issues)Supporting programs particular to the Banking Industry including the following: Fiserv software, FIS software, Jack Henry Banking, Bank Manager, D+H LaserPro and DepositPro, DCI Teller, and Wolters Kluwer and many others, depending on the needs of the client. This included supporting our clients, running updates as needed, as well as working closely with the vendors to get issues resolved.Perform AD administrative tasks such as reviewing and removing obsolete/stale objects in AD, fixing permissions, group management, and manage Group Policy Objects.Day to day administration, support, maintenance and monitoring of the MS Exchange 2007/2010/2016 infrastructure Technical knowledge and experience with Windows Server OS environment (Windows 2008, 2012, and 2016); Windows Vista, Windows 7, and limited experience with Windows 8, and gaining experience in Win 10, through new PC deployments.

• Managed access for all accounts supported by the Technical Architect Team. Worked with several different teams to provide support to those needing accounts.• Performed monthly verification of account lists to ensure GIPA (Global Information Protection Act) compliance.• Managed the Account Audit performed summer of 2013 on over 2000 accounts, to determine if accounts were in use and remove the ones no longer needed.• Assisted in debugging and setting up monthly automatic password changes for all dev and test accounts.

Merchandizing control (kept product from being lost due to expiration dates.)Electronics Associate: assisted in high volume of sales, and ensured that customers knew how to use their newly acquired purchases once they got them home.Cashier specializing in assisting customers in leaving the store satisfied with their purchases.

Assisted in keeping the building clean in a fast paced environment.Ensured in detail and assisted manager in closing up every morning.

Ensured that product arrived on the Sheeting Line on time.Worked long hours, focused on detail.Daily cleaning, and weekly cleanings to pass inspections to ensure that there was no food contamination.