Charged with creating training curricula for new-hire training, specialty uptraining, systems updates and conversions, and new project deployments, using text-, video- and interactivity-based materials to engage adult learners of all learning styles and provide in-depth context, memorable visuals and hands-on practice for comprehensive learning programs in a limited time. As senior developer, I work with senior leadership to meet specific business needs, develop uniquely-voiced resources and share with our corporate office and retail field training, while liaising with a small team of supporting facilitators and resource creators to ensure consistency. In addition, I am the primary point of contact for maintaining our Learning Management System, maintaining the exported source files, administrating learner records, designing user interfaces, and building courses and learning plans, as well as communicating with the platform support staff to resolve technical issues or update settings for accessiblity or multi-factor authentication.I was originally hired by WSI as part of the newly-launched "Click to Chat" Response Team to provide customer service via Oracle chat software on the website for Williams-Sonoma, Pottery Barn and pottery barn kids, moving to Email Response and then to the Learning & Development team in 2017, serving as a Seasonal Training specialist, then as a Senior Lead with a focus in new content development, as well as supervising reporting.

Read and critique entries submitted to the 2011 BlueCat Screenplay Competition, scoring them for consideration and offering advice on developing the script to the writers.

Converted high-school curriculum files for 508 Accessibility and XHTML 1 validation standards; I worked with code to produce new versions of online high-school lessons.

Producer and Project Area Manager for the Center for Creative Media, responsible for overseeing the creation of media pieces for use at Acquire the Fire conferences, ATFtv and other resources within Teen Mania Ministries. Other responsibilities include writing pieces, quality-control checking finished graphics and video pieces, planning the logistics of video shoots, and overseeing videographers, editors and graphic artists to complete various projects.In this job, I have served as:- Producer (Promotional, Informational, Narrative and Recap videos)- Writer (Live skits; promotional, informational and narrative videos)- Team Supervisor (Writing, re-writes)- Workshop Leader (Quality Control, Closed Captioning)- Production assistant (Runner, live-cam grip, travel logistics, media library, etc.)- Social networking (blogging) coordinator- Graphics assist- Edit assist- Actor/extra

Created or modified advertising graphics for clients in West Tennessee, created and updated regular section headings and created full-page layouts for special occasions.

Responsibilities included overseeing records on each camper, supervising drop-off and pick-up times, supervising other counselors and monitoring up to 100 campers over the three-month day camp, as well as helping monitor the front desk and snack bar. Also created a new database for Pro Shop inventory.• Started in a support role, receiving a promotion each summer before serving as camp director in 2007.

Monitored and recorded grades for journalism and mass communications classes under Dr. Michael D. Chute, graded exams, quizzes and assignments for several classes taught by Dr. Chute and by Dr. Kathie Chute.

Served as Assistant Section Editor, Arts & Entertainment Editor, Copy Editor and Senior Copy Editor, as well as writer, columnist and editorial cartoonist. Responsible for assigning writers, writing features and columns, laying out pages, writing headlines and correcting copy.