· Risk management for Information Technology/Security systems.· Develop and implement policies and procedures. · Coordinate with compliance/auditing bodies.· Manage SOX, GLBA and other compliance guidelines within Information Technology/Security.· Monitoring and reporting on First Mid’s security systems and procedures.· Research and implement security training for staff and board members.· Proactive security-based controls testing.· Participate in security team discussions and problem resolution.· Incident management.· Manage user phishing testing and develop training responses.· Assisting with disaster recovery planning and implementation.

Create technical documentation as well as monitor essential departmental and bank-wide IS compliance controls by conducting internal reviews and drafting new policies and procedures for the Board of Directors. Conduct close meetings with both internal and 3rd party auditors for various bank regulations. Implemented a new knowledge base, messaging and ticketing system to better streamline communication and knowledge-sharing for a growing IT department in a growing company of over 3 billion dollars in assets. Provide bank-wide support for all information systems used throughout the Company. Install and maintain the Company’s wide area network (WAN), local area networks, (LAN) and other IS components. Provide training and general support in the use of personal computers.

Help to provide IT services and support to over 600 of EIASE's teachers and staff. Duties include server and systems administrator as well as VMware management and expansion as a growing area of this company. Assist the Technology Coordinator in day to day systems tasks as well as to help plan in current and future network or servicing endeavors.

Manually remove viruses, spyware, and other infections from machines. Interface with customers through sales of computers and services. Install network equipment in client's homes such as routers, access points, and switches. Diagnose dozens of computer issues every week.

Observe and collaborate with Network-Facing NOC staff on day to day projects as well as troubleshooting for a country-wide network. Received unprecedented insight and knowledge about VOIP, telecom, and ISP related services.