Tyler Tucker Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Greater Philadelphia Area

• Supported Business Configuration team by analyzing client setup reports to determine feasibility of health care plans within new proprietary systems and continued to support deployment on internal platforms
• Identified and troubleshot root system errors in an ongoing collaboration with upper management to implement and document solutions interrupting daily workflows
• Inputted coded data elements and needed details for the onboarding of newly acquired accounts and analyzing health care plans to find optimal solution of implementation into company systems with minimal errors
• Assisted in migration of client data from previous outdated system to new databases ensuring no loss of information and continued to complete for each new client’s requirements to ensure claims remain unaffected
• Provided insight on how to automate and improve processes for the Client Implementation team that reduced work time from 15 hours to under 30 minutes regarding new client setup by utilizing a combination of SQL and.

Greater Seattle Area

• Implemented the development of a new internal partner database to be used in a portal using an agile methodology. The internal partner portal is utilized by the entire company of over 7000+ employees in collaboration.
• Managed a development team in Hyderabad, India while providing user stories and wireframes for development. Ensured the project met monthly deadlines, remained within scope and did not exceed allocated budget through.
• Researched potential new partnerships for internal development teams and analyzed partners data metrics to ensure they aligned with project requirements alongside Marketing and Business Development teams
• Designed innovative new features to streamline the database user experience allowing quick selection and integration of strategic external partners into a project in less than one week by optimizing the onboarding.
• Traveled regionally to meetings with prospective partners to demo their development projects and analyze current pipeline work to ensure quality standards
• Conducted market research on emerging technologies that included virtual and augmented reality to be utilized in new or experimental Intellectual Property with a wide range of target markets such as medical.

Greater Philadelphia Area

• Designed and maintained innovative analytic dashboards by introducing a new software ClicData that worked with existing software Smartsheet that was actively used by upper management in making future business plans.
• Took initiative into researching project management tools that were compiled into a business case and presented to the Chief Marketing Officer. The project management tools presented in the business case were.
• Maintained and streamlined monthly budget information for the Business Development and Marketing department by improving data entry methods in conjunction with the accounting team that required 80% less time to complete
• Supported the back-end and front-end redevelopment of the firm’s new modern website that consumers would interact with on a daily basis which led to an increase in site traffic and longer time spent on website

Greater Philadelphia Area

• Set goals and executed strategies to build small businesses into local industry-leading companies with increasing amounts of market share
• Increased brand awareness by finding a solution in social media engagement across all possible media channels for multiple clients that resulted in a greater online presence
• Created unique content using Adobe Photoshop that represented brand identities while aligning with target market demographics
• Executed multiple projects and digital campaigns following the Waterfall methodology from conceptualization to final implementation
• Managed website content to push user-friendly interaction and convert leads into sales that showed an average of 20% new business growth