Tylor Kroll Email & Phone Number

New York, United States

United States

• Process approved return requests into ERP business system and create corresponding customer facing documents as well as inbound delivery documents.• Balance cash from the previous day and document into cash log spreadsheet/ maintaining monthly excel spreadsheet documenting monthly accounts receivable.• Create FICO's paying special attention to GL’s• Keep track of league team allotment/ contractual agreements and issue proper credit to customers• Assist with cross-training employees within the same department.• Obtain appropriate documents (i.e photo's, invoices, customer contracts) from sales and customer service representatives in order to accurately process returns.• Accurately creating approved customer credit memos with special attention to commission and royalty treatment.• Research and resolve credit memo/ invoicing discrepancies• Monitor all incoming requests from numerous Department email groups, taking appropriate action to create and communicate copies of invoices/ credit memos, and create adjustments as needed.• Coordinate with the Distribution center on any changes regarding product returned in order to assure quantities matched units physically received in.• Accurately post/ apply customer payments (lock box, checks, ach/ wires) into ERP system.• Enter charge back credits through Zendesk.• Assist with month end closing• Run daily BI report and resolving issues preventing customers from being invoiced•Provide assistance to management during internal/external audits pertaining to accounts receivable

Dunkirk, New York, United States

• Drafted press releases for announcements including new businesses, events, and workshops• Assisted in completion of quarterly business documents• Promoted special event visitors to the town of Dunkirk/Fredonia.• Assisted with a National Science Foundation funded client project focused in airplane technology.•Marketed Client business through contacting executives and gaining knowledge on needs in current developing product.•Responsible for client discovery and promotion of new black box technology.

Buffalo, New York, United States

• Called prospective students interested in attending Canisius College• Informed students and parents about the school and upcoming events• Helped with marketing strategies• Signed students up for events

Bachelor Of Arts - Ba, Political Science And Government, 3.3

Activities and Societies: Golden key international honor society, Tau Sigma national honor societyCUM LAUDE Concentration- international.

Bachelor Of Arts - Ba, Political Science And Government, 3.3

Activities and Societies: Mock Trial, Student Programming Board, Colleges Against CancerTransferred to State University of New York.