Tylor Chen Email & Phone Number

Xiamen, Fujian, China

• Responsible for and lead the channel team with a focus on video collaboration solutions, including but not limited to Microsoft Teams Room, Zoom Room and BYOD solutions.• Strategic partnership & client relationship management with Key Accounts• Cross-functional collaboration with Marketing, Sales leadership, Pre-sale, Solution Sellings/Enablement to ensure growth and customers' adoption of Yealink Video Conferencing Room Solutions

Xiamen, Fujian, China

• Top 30% Sales in the South Region. • Client management and Sales Oppotunities Management.

Sydney, Australia

• Constantly and aggressively achieving and exceeding goals weekly and monthly in the most busiest JB stores. • Scoring full mark for mystery shop and receiving high satisfaction feedbacks from customers. Building trusts between the brand and the customers which reflected on strong customer brand recall and brand association. Receiving positive feedback reviews both online and verbally • Experienced in after-sale services in creating win-win solutions for both the store and the customers, providing holistic customer experiences which encourage customer loyalties

Australia

• Help organise the 2018 and 2019 Sydney Intel Extreme Master• Responsible for representing and promoting the brand (Intel) and its products including Intel’s NUC, Core i7 and Core i9; served 150 customers per day on average and received high customer satisfaction• Delivered Intel’s core value, mission and vision to customers via face-to-face consultation. •Demostrated the experience the VR devices (HTC vive and Oculus)

Australia

• Undertook primary research via telephonic and face to face interviews with 135 industry stakeholders, established relationship and connection with major players in different verticals• Undertook secondary research via scans of Frost’s in-house database of reports, third-party published sources and government/industry publication• Data analysis and report writing on various Australian markets such as facilities management and off-road hanging equipment; updated the report of Frost&Sullivan Facility Management Market 2019• Led and trained a team of 4, ensuring the team was on the right track and reported the progress daily to the managers

Bachelor Of Commerce - Bcom, Marketing & Economics

International Baccalaureate Diploma Programme (Ibdp), 36

International Baccalaureate Diploma Programme (Ibdp)