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Tym Andrews Email & Phone Number

Manager, Global Technical Support at Fullstory
Location: Portland, Oregon, United States 18 work roles 2 schools
1 work email found @fullstory.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email t****@fullstory.com
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Current company
Role
Manager, Global Technical Support
Location
Portland, Oregon, United States
Company size

Who is Tym Andrews? Overview

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Quick answer

Tym Andrews is listed as Manager, Global Technical Support at Fullstory, a company with 145 employees, based in Portland, Oregon, United States. AeroLeads shows a work email signal at fullstory.com and a matched LinkedIn profile for Tym Andrews.

Tym Andrews previously worked as Technical Support Specialist Director at Fullstory and Principal Technical Support Specialist at Fullstory. Tym Andrews holds Bachelor Of Arts (B.A.), Communication, General from Otterbein University.

Company email context

Email format at Fullstory

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{first}@fullstory.com
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AeroLeads found 1 current-domain work email signal for Tym Andrews. Compare company email patterns before reaching out.

Profile bio

About Tym Andrews

Tym Andrews is a Manager, Global Technical Support at Fullstory. They possess expertise in leadership, public speaking, training, singing, team leadership and 18 more skills.

Listed skills include Leadership, Public Speaking, Training, Singing, and 19 others.

Current workplace

Tym Andrews's current company

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Fullstory
Fullstory
Manager, Global Technical Support
Atlanta, Georgia
Website
Employees
145
AeroLeads page
18 roles

Tym Andrews work experience

A career timeline built from the work history available for this profile.

Manager, Global Technical Support

Portland, OR, US

Technical Support Specialist Director

Atlanta, Georgia, US

Principal Technical Support Specialist

Atlanta, Georgia, US

+ Career and Commerce Lead for the Queerstorian ERG

Aug 2022 - Aug 2024

Senior Support Specialist

Atlanta, Georgia, US

Feb 2021 - Aug 2022

Member

Everywhere, ALL, US

Support Driven is a community of people in Customer Support and Success helping each other.

Technical Support Specialist

San Francisco, CA, US

Apr 2020 - Feb 2021

Senior Engagement Representative

San Mateo, California, US

Sep 2019 - Apr 2020

Senior Support Agent

San Francisco, California, US

Apr 2019 - Apr 2020

Customer Support Agent

San Francisco, California, US

-Via chat & email, assist customers with inquiries related to the survey builder, account management, the GetFeedback Salesforce integration, & the GetFeedback API using the Salesforce CRM platform.-Respond to 35+ customers per day while maintaining an average Customer Effort Score of 97%.-Utilize applications including Jira, Salesforce, Guru.

May 2018 - Apr 2020

Customer Service Representative - Contract

Nashville, Tennessee, US

-Helped customers with queries including but not limited to billing, account settings, the template builder, authentication, & deliverability issues via the Salesforce CRM platform.-Wrote with a clear, personable, & empathetic voice when responding to customers, regardless of their situation or needs.-Found answers for over 30 customers per day by using.

Oct 2017 - Apr 2018

Camp Director

Shape Nw

-Oversaw registration, staffing, & programming for three SHAPE camps at two locations with over 100 children of diverse backgrounds in attendance.-Under the direction of the CEO, streamlined all communication with staff & coordinated all staff & volunteer schedules. Additionally, fielded all staff issues, questions, or concerns.-Redesigned the SHAPE NW.

May 2017 - Aug 2017

Temporary Assistant Director Of Orientation And Transition Year Programs

Westerville, OH, US

-Assisted with the design & implementation of orientation programming for first-year students, transfer students, & their families-Supervised 24 Orientation Leaders & two Orientation Coordinators which included teaching a weekly class-Oversaw the recruitment, selection, & training of 25 First Year Seminar (FYS) Peer Mentors while working with two Lead Peer.

Feb 2017 - May 2017

Student Life Coordinator

Portland, OR, US

-Provided administrative support to the Office of Student Life by greeting guests, answering visitorinquiries, & keeping student records organized-Communicated daily with 20+ students, parents, & community members through phone & emailregarding inquiries such as student housing, health insurance, & art shows-Interviewed & hired seven work study students to.

Jan 2016 - Jul 2016

Barista

Seattle, WA, US

-Delivered the utmost in accuracy, speed, & customer connection while making beverages-Trained 10+ new baristas on drink preparation, customer service, & point of service operations-Multi-tasked regularly, including taking orders, making drinks, & greeting customers in a fastpaced environment-Supervised the store Instagram account to boost customer.

Feb 2014 - Jan 2016

Parent And Family Programs Intern

Westerville, OH, US

-Planned Otterbein's Family Weekend 2014 from marketing & event paraphernalia, to schedules &post-event surveys as the Parent & Family Programs Intern-Recruited volunteers to help with various events throughout the weekend-Oversaw the function of the entire weekend and served as the main point of contact for 300+ families, students, and.

Jul 2014 - May 2015

Orientation Leader

Westerville, OH, US

-Collectively guided 400+ incoming students through new student orientation and new student week-Led team builders and group activities to help students feel comfortable and relaxed as they begin their college career-Served as a liasion to parents and families during orientation Q&A sessions-Helped plan transfer student orientation by coordinating parent.

Feb 2013 - Apr 2015

Lead Peer Mentor

Westerville, OH, US

-Interviewed, hired, & taught a brand new curriculum about Otterbein's resources, organizations,& campus to 23 Peer Mentors while serving as a Lead Peer Mentor-This curriculum was taught in every First Year and Transfer Year seminar class to help acquaint new students with the college experience and specifically Otterbein's resources-Awarded "Excellence in.

Mar 2014 - Dec 2014

Lead Cashier

Columbus, Ohio, US

-Began as a Sales Associate and was promoted to Lead Cashier after two months-Supervised all employees behind the sales register and rewarded or helped the employees as needed-Supported cashiers by answering customer questions and assisted in the training of new cashiers-Managed product returns and special transactions-Provided quality customer service and.

Sep 2013 - Jan 2014
Team & coworkers

Colleagues at Fullstory

Other employees you can reach at fullstory.com. View company contacts for 145 employees →

2 education records

Tym Andrews education

Bachelor Of Arts (B.A.), Communication, General

Otterbein University

Bachelor Of Arts (B.A.), Vocal Performance And Dance Theater

Ohio Wesleyan University
FAQ

Frequently asked questions about Tym Andrews

Quick answers generated from the profile data available on this page.

What company does Tym Andrews work for?

Tym Andrews works for Fullstory.

What is Tym Andrews's role at Fullstory?

Tym Andrews is listed as Manager, Global Technical Support at Fullstory.

What is Tym Andrews's email address?

AeroLeads has found 1 work email signal at @fullstory.com for Tym Andrews at Fullstory.

Where is Tym Andrews based?

Tym Andrews is based in Portland, Oregon, United States while working with Fullstory.

What companies has Tym Andrews worked for?

Tym Andrews has worked for Fullstory, Support Driven, Mixmax, Surveymonkey, and Getfeedback, Inc..

Who are Tym Andrews's colleagues at Fullstory?

Tym Andrews's colleagues at Fullstory include Amy Vo, Sampangi Praveen, Brooks Alford, Megan Brenneman, and Leticia Rosario.

How can I contact Tym Andrews?

You can use AeroLeads to view verified contact signals for Tym Andrews at Fullstory, including work email, phone, and LinkedIn data when available.

What schools did Tym Andrews attend?

Tym Andrews holds Bachelor Of Arts (B.A.), Communication, General from Otterbein University.

What skills is Tym Andrews known for?

Tym Andrews is listed with skills including Leadership, Public Speaking, Training, Singing, Team Leadership, Student Affairs, Social Media Communications, and Volunteer Recruiting.

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