Ivan Tymko Email & Phone Number

Ukraine

Ukraine

Hamburg, Germany

Led digital transformation and IT strategy development for clients, focusing on IT security, cloud solutions, and process automation.Key Responsibilities:-Managed digital transformation projects, including IT security, cloud technology, and business process automation.-Developed IT strategies, optimizing infrastructure and improving efficiency.-Led implementation of collaboration tools and access control systems.-Developed applications and e-commerce projects to meet business needs.

Ukraine

Led the digital transformation of a group of companies, creating a unified IT ecosystem and optimizing IT-business interactions.Key Responsibilities:-Implemented ITSM based on ITIL, achieving 95% SLA and 90% CSI.-Established a robust information security system, ensuring 99.95% business uptime.-Increased the success rate of IT projects from 30% to 65% by creating a project office.-Optimized business processes, reducing execution time by 10-30% through automation.-Unified ERP systems for better scalability and process efficiency.-Integrated innovative technologies, including BI, chatbots, and e-commerce tools.-Optimized infrastructure and implemented Office 365 for enhanced collaboration.

Kyiv City, Ukraine

Developed and launched IT services for senior management, optimizing IT systems and processes.Key Responsibilities:-Coordinated migration from 1C to BAS ERP for 10 companies within the holding.-Led the migration of infrastructure to Microsoft Azure and adapted Office 365.-Optimized IT service delivery for key employees, increasing SLA from 78.3% to 99.3% in 6 months.

Kyiv City, Ukraine

Oversaw product management and IT service optimization for the insurance sector.1. Developed product vision and strategy for IT services by analyzing industry trends and stakeholder requirements, aligning with the insurance industry's unique needs.2. Managed the product lifecycle from concept to deployment, utilizing Agile methodologies to ensure timely and successful feature releases.3. Collaborated with cross-functional teams to deliver high-quality IT services, resulting in a 20% improvement in service delivery times.4. Conducted extensive market research and competitive analysis, informing product decisions that led to a 15% increase in market competitiveness.5. Led Agile processes to ensure timely delivery of product features, which improved project completion rates by 25%.Achievements:1. Implemented comprehensive monitoring systems, improving IT incident response times by 70% and reducing downtime by 50%.2. Enhanced SLA compliance to 99.4% by optimizing the service department structure and implementing best practices in service management.3. Achieved a 30% reduction in IT budget by conducting strategic supplier reviews and optimizing procurement processes, without compromising service quality.

Kyiv City, Ukraine

Managed IT products and services for a major insurance group.1. Formulated and communicated comprehensive product strategies by aligning with business goals and conducting stakeholder interviews.2. Prioritized the product backlog and managed cross-functional teams using Agile methodologies, resulting in a 20% increase in project efficiency.3. Conducted thorough user research and market analysis, driving product improvements that led to a 15% increase in user satisfaction.4. Led Agile ceremonies and processes to ensure effective product delivery, improving sprint completion rates by 25%.Achievements:1. Enhanced IT service management processes, resulting in a 25% increase in operational efficiency and a 15% reduction in service downtime.2. Successfully launched multiple IT products, enhancing customer satisfaction by 20% and increasing user adoption by 15%.3. Implemented strategic cost-saving measures, reducing overall IT expenditure by 15% while maintaining service quality and efficiency.4. Developed and deployed a new claims processing system, reducing processing time by 50% and improving claims accuracy by 20%.

Kyiv City, Ukraine

1. Led the IT department in implementing a new core banking system, resulting in a 30% reduction in processing time for daily transactions.2. Managed a team of 15 IT professionals, overseeing the maintenance and security of the bank's IT infrastructure, which improved system uptime to 99.9%.3. Developed and executed an IT strategy that aligned with the bank's business goals, resulting in a 20% increase in operational efficiency.