Tyna N. Email and Phone Number

-Nominated for top performer of the month for three consecutive months due to excellent sales and exemplary customer service skills -Selected by branch manager to train and mentor new car sales agents to meet company’s customer service standards-Conducted quality assurance checks on trained employees to verify they are meeting company’s expectations-Adaptability to thrive in a fast-paced environment by assisting various customers in a short amount of time-Achieved 100% of call performance goals for resolution of issues and customer satisfaction-Performed clerical services at front desk, including handling sensitive information and ensuring transactions met 100% accuracy -Oversaw day-to-day operations with general car maintenance, cleaning and audits to ensure the products met company standards-Successfully handle thousands of dollars in debit and credit card sales in one shift by processing complicated reservations

-Achieved individual and company’s daily-weekly sales goals-Organized floor displays to maximize space and draw attention to latest shoe and clothing releases -Handled payment transactions for hundreds of customers