Tynan Hooper Email and Phone Number

Facilities Manager• Manage the use of office space and the space planning for each Euronext locations, ensuring healthy and safe work environment for all staff.• Supervise and Management of general Services staff to provide the highest quality operational support.• Control and monitor the costs of office space and expenditures within pre-budgeted targets by the use of efficient methods of operation.• Liaise with all external providers relating to maintenance and technical issues.• Supervise and implement all Office refurbishments and upgrades.• Liaise with all departments for related technical support for the Euronext Group

Operations Executive Manager• Managing a team of 12 Deliver all operations and events both in the UK and Ireland• Staff Management ( direct reports)• Event management of up to 300 events per month• Staff Affiliate management • Large scale Recruitment of Providers / Affiliates • Process and Policy management and improvement• Customer service management

Office Manager• Office Management of Dublin Facilities catering for 100 staff, and Management in line with all Sandvik sites worldwide• Staff Management• IT Manager on site• Management of The EHS Health and Safety Committee, including Training, Ergonomics assessments, fires safety and training and all aspects Of Health and Safety • Manage all Office Procurements• Account Invoicing and Expense management for all staff and Facilities• Facilities Management of Dublin office including Building Liaison• Operating Systems Management

IT Co-ordinator and Manager• Manage IT Department Nationwide for up to 500 staff• Staff Management ( direct reports)• In House Help desk• Creation of IT Databases and management of all systems• Manage all IT equipment• All IT administration, from Purchasing, Po’s and budgets• Manage Mobile Phone Contract• Outsourcing IT assistance and service nationwide

IT Co-ordinator and Manager• Manage IT Department Nationwide for up to 500 staff• Staff Management ( direct reports)• In House Help desk• Creation of IT Databases and management of all systems• Manage all IT equipment• All IT administration, from Purchasing, Po’s and budgets• Manage Mobile Phone Contract• Outsourcing IT assistance and service nationwide

Office Manager / PA to Board of Directors• Office Management for a staff of 56. • PA / Executive support to MD and Board of Directors• Staff Management ( direct reports)• IT coordinator providing in house IT needs and coordinating with external IT company.• Client care – Customer Service, Dealing with high end client care.• Reception Manager, Invoicing and account management, Diary management of Senior management• Manage all meeting room bookings.• General duties including dealing with telephone and email inquiries with up to 160 calls per day. • Facilities management, Coordinating all office repairs and installations. • Managing all company travel arrangements • Assisting with preparation of presentations and reports

Administration and Sales Team Leader • Managing Glanbia account servicing all Tesco / Dunnes / Supervalues countrywide.• Staff Management ( direct reports)• Managing 400 merchandisers countrywide• Team Supervision and Staff training, Recruitment and Staff training• Administration, Client presentations, • Creating and presenting Client presentations• Customer Service and Invoicing & accounts management

I.T Products Team Leader / Senior Sales Manager• Account management / Customer Satisfaction• Business development• Staff Management ( direct reports)• Telesales call centre (Inbound & outbound) Team Leader• Field Sales, and Managed Service Development• Team Supervision and development• Staff target achievement• Recruitment / staff training• Order processing

Sales Manager / Telesales Team Leader• Field sales and Account Management• Staff Management ( direct reports)• Customer service and Administration • Business development and Telesales• Handling up to 160 incoming calls per day• Staff training