Vp Of Customer Success
Current
Nov 2024 - Present
AeroLeads people directory · profile
Tyler Young Email & Phone Number
VP of Customer Success at Applause
at
Applause
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
VP of Customer Success at Applause
Location
San Francisco Bay Area, United States, United States
Who is Tyler Young? Overview
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Quick answer
Tyler Young is listed as VP of Customer Success at Applause at Applause, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Tyler Young.
Tyler Young previously worked as VP of Customer Success at Applause and Director of Customer Success at Aurora Solar. Tyler Young holds Bachelor Of Business Administration (Bba), Emphasis'S In Finance & Marketing from The College Of Idaho.
Company email context
Email format at Applause
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Applause
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Profile bio
About Tyler Young
Customer Success professional with 12 years of experience (8+ years as a manager). A critical part of a hyper-growth SaaS company (FinTech). Recognized as a top performer and demonstrated a strong track record of success within a competitive work environment. Started at a founder-led company of 60 employees, was promoted into multiple leadership positions, and helped the company grow to 1,500+ employees globally and list as a public company (CWAN) Sept '21.
Current workplace
Tyler Young's current company
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7 roles
Tyler Young work experience
A career timeline built from the work history available for this profile.
Director Of Customer Success
Mar 2022 - Nov 2024
Head Of Customer Success - Strategic Accounts
- Built a customer success team globally (20+) that focused on Clearwater's largest strategic accounts in the Asset Management market space- This focus drove the growth of revenue for the strategic clients(+15MARR, +43%), additional product adoption, more successful implementations, and higher client satisfaction scores (2021 NPS: 72)- Manage multiple +10M.
May 2019 - Mar 2022
Head Of Customer Success - Investment Management
- Manage 7+ teams within our Client Services/Customer Success Department (60+ employees).- Responsible for P&L, budget management, headcount resource planning, team building, mentorship/leadership of managers, performance management, PIP management, etc.- Managed new product teams, imp teams, growth teams, delivery teams- Manage Enterprise relationships.
Aug 2016 - Apr 2019
Customer Service Team Lead
- Led team of 14 Customer Success Account Managers, Analysts, and Reporting Managers- Responsible to proactively service and find ways to improve and grow client relationships- Direct support of Enterprise level relationships- Enterprise sales support - Managed bi-annual reviews on employee performance
Oct 2013 - Aug 2016
Program Implementation Manager
- Ensured delivery and set up of the Clearwater product from the sales, to implementation, to steady-state success of clients- SaaS Implementations & Integrations - Trusted to manage the largest implementation at the time (2M ARR)- Managed over 15 complex implementations at a time- I drove the implementation, project plan, and deliverables for both the.
Jun 2012 - Oct 2013
Client Services Financial Analyst
- Client Services/Customer success- Reconciled investment accounting daily on a daily basis to make sure it was available to Clearwater clients in a timely and accurate manner - Supported Clients on a daily basis and solving problems with them
May 2011 - May 2012
3 education records
Tyler Young education
Bachelor Of Business Administration (Bba), Emphasis'S In Finance & Marketing
The College Of Idaho
Education record
Boise State University
Education record
Bishop O'Connell High School - Arlington Va
FAQ
Frequently asked questions about Tyler Young
Quick answers generated from the profile data available on this page.
What company does Tyler Young work for?
Tyler Young works for Applause.
What is Tyler Young's role at Applause?
Tyler Young is listed as VP of Customer Success at Applause at Applause.
Where is Tyler Young based?
Tyler Young is based in San Francisco Bay Area, United States, United States while working with Applause.
What companies has Tyler Young worked for?
Tyler Young has worked for Applause, Aurora Solar, and Clearwater Analytics.
How can I contact Tyler Young?
You can use AeroLeads to view verified contact signals for Tyler Young at Applause, including work email, phone, and LinkedIn data when available.
What schools did Tyler Young attend?
Tyler Young holds Bachelor Of Business Administration (Bba), Emphasis'S In Finance & Marketing from The College Of Idaho.
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