Ty Phillips Email & Phone Number

Waukegan, Il, Us

Waukegan, Il, Us

Waukegan, Il, Us

Led a team to develop high quality and innovative software solutions to support our business in increasing sales, growing market share, improving our products and exceeding customerexpectations.• Managed all phases of multiple concurrent development projects for variable frequencydrive embedded firmware.• Managed contract teams developing C# .NET desktop applications for variable frequencydrive configuration and customization.• Provided continual technical mentoring, coaching and career development support for all team members.• Established positive team culture with emphasis on quality over quantity, openness andsharing of ideas, pride of workmanship and a fun, productive working environment.• Participated in comprehensive one year leadership development program.• Developed extensive multi-stage hiring and selection system for software engineers, frominitial phone screen to job offer.• Maintained and continuously improved software quality management systems, incorporatingextensive feedback from team members and insuring ISO9001 compliance.• Established realistic development schedules, with appropriate milestones and accountability,to support organizational transparency and build trust with executive management.• Implemented wiki knowledge base for department “tribal knowledge”.• Led effort to research, select and deploy bug tracking system used by several departments across multiple product lines.• Collaborated with Japanese parent company and international subsidiaries on multiplesuccessful global development projects.

Waukegan, Il, Us

Responsible for design and development of embedded software for leading manufacturer ofvariable frequency drives for AC induction motors.• Software Development – Developed custom firmware for use in a wide variety of industrialapplications. Responded quickly and efficiently to development requests from sales.Worked directly with customers to gather requirements. Managed customer prototypetesting.• Mentoring and Support – Provided high-level technical support to product and applicationengineers, as well as training for other development engineers.· Quality Assurance – Assisted with specification and implementation of softwaredevelopment and testing procedures to assure high product quality.· Generated and maintained documentation for all stages of software development:specification, detailed design, test specification and results. Chaired and participated indesign review meetings.· Specified and developed user tool set firmware for customizing variable frequency drives.Worked with PC software developers to provide support and allow seamless integration offirmware with Windows front end.

Waukegan, Il, Us

Responsible for product and application support of variable frequency drives.· Technical Support – Provided telephone application/product support for North and SouthAmerican customers.· Instructor – Provided detailed technical training for customers with a wide range ofexperience levels.· Field Technical Support – Teamed with field sales and service to provide technical supportfor customer visits.· Organized and maintained product documentation.· Wrote and edited technical publications.