Luis Vera Email & Phone Number

Peru

Lima, Peru

Liderando el desarrollo de un producto digital que va a cambiar el outplacement en el mundo apalancado en Inteligencia Artificial y tecnología con el acompañamiento humano que hará la diferencia.

Remote

Leading the development of a digital product that will change outplacement in the world leveraged on Artificial Intelligence (AI) and technology with human support that will make the difference.

As Manager of Large Losses and Special Projects at ClaimPay, a leading factoring company for property damage vendors, I specialize in providing financial solutions to help remediation companies maintain cash flow during the claims process. In addition to overseeing underwriting processes and managing high-stakes claims portfolios, I excel in project management and have successfully supervised and coordinated large-scale projects to achieve optimal results for my team and clients. My main duties are:* Provide financial solutions to remediation companies to help maintain cash flow during the claims process.* Supervise underwriting of large losses (> $100K in damages) to ensure optimal outcomes for our clients.*Manage portfolios with +500 claims, balancing competing priorities and ensuring timely and accurate resolution of claims.*Leverage project management skills to successfully supervise and coordinate large-scale projects, achieving optimal results for our clients and our company.*Stay up-to-date on industry trends and regulations, ensuring compliance with applicable laws and regulations while driving innovation and process improvements that benefit our clients and our company.

Lima, Peru

As the Country Manager at ClaimPay, I played a fundamental role in overseeing operations in Peru, achieving outstanding results, including:* Effectively coordinating functions across different departments to reach and surpass the company's business objectives.* Leading and serving as a cross-functional reference point in highly complex projects that required collaborative efforts from diverse teams.* Diligently monitoring projects in the Lima departments, ensuring timely goal and milestone achievements, addressing or reevaluating promptly in relevant cases.* Successfully implementing cutting-edge control tools to monitor and optimize workflows where multiple teams collaborated and shared data.My supervision encompassed a team of 40 professionals in Lima while efficiently managing relationships with stakeholders in the United States.

ClaimPay is a funding company doing business mainly in Florida and Louisiana, the functions on my charge require me to speak both English and Spanish for:*Onboard new clients on the Underwriting and Funding process - Most important, keep in touch constantly to assure clients feel in comfort with the overall process and help them with their requirements.*Data Underwriter's management - I delegate and supervise the underwriting process for the client's data and high volume files.*Data analysis - Approval of the client information and follow-ups.*Portfolio management - Verification and follow-ups between the attorney, funding, and clients.

Location Lima, Peru

***Our digital product was selected as the best solution of the event*** Our challenge was to develop a digital product for a nursing home to serve as the main touchpoint between the families of the seniors who live there to have an on-demand channel updated on their family member status and daily activities. We produced "Abu" an app that let the residents of the premise plan, schedule, and manage their activities by themselves, giving them back the autonomy to take decisions while keeping their family up to date at the same time and also removing that responsibility from their keepers.

Caracas, Venezuela

I help brands to reflect their values, compromise and mision to their public target thanks to branding. My specialty is Calligraphy and Lettering, skills that I use to give a unique touch to each brand I work with.

Lima, Peru

Teacher and creator of the Lettering and Calligraphy workshop, process from manual to digitization. Branding instructor as part of the institution's "Building a brand" program

FLINSLAW helps Florida Homeowners, Mitigations, and Assessments companies to recover the investment value from Insurance companies that don’t honor contracts with their clients. My functions as Senior Assistant were related to:*Contact and follow up with business owners for paperwork and case information.*Submission of Orders to Florida Judges.*Assure that we comply with Case Management New rules (Created after COVID).*Verification of payments.*Pre-Litigation case analysis.And other tasks related to helping my attorney staff including managing Junior members.

Lima Province, Peru

Teach how to handle brushpen from the scratch to create calligraphic and lettering compositions. Typographical foundations and letter design.

Lima Province, Peru

Caracas, Venezuela.

Despite entering as a graphic design intern, the company lacked anyone occupying this position, so I was directly in charge of the design and artistic direction of the pieces of the company that covered from publications in Instagram, institutional magazine, Mailings for clients and staff of the company, to the corporate gifts that the company gives to its shareholders at the end of the year.

Caracas, Venezuela.

Knowing fully the information and the proper use of each of the displays of my specific area (language, communication and art) in order to introduce them to the museum visitors in the most efficient manner.

Product Management, Business Administration And Management

Product Management training in UTEC Postgraduate's Digital Business program

Graphic Designer, Design And Visual Communications, General