Tyra Alston Email and Phone Number

Provided assistance through telephone, chat functions, and email.Document and track support tickets using Helpdesk ticketing system to ensure timely resolution and follow-up.Collaborate with Project Management teams to escalate complex issues and coordinate problem resolution.

Provided technical and product support to customers via phone,Assisted customers with product installation, setup, and configuration, ensuring a smooth user experience.Documented customer interactions, issues, and resolutions in CRM system to track trends and improve support processes.Provided assistance to train newer agents.Assisted in organizing and participating in customer feedback sessions to gather insights and drive product improvements.Provided billing assistance and support.

Handle cash registerAnswer customer questions and help them locate itemsHandle inbound callsProcess returnsMaintain the store frontStock shelves efficientlyProvide guests with great customer service.