I am handling the social media platforms and managing the relations of any new coming customer and researching new ways to market our company.

alpscontrols.com is the leading online marketplace for building automation control parts and peripherals, dedicated to serving building automation control contractors and integrators – it’s the easiest way for building automation and control contractors to buy parts and peripherals online.

-Developed and delivered engaging sales presentations to convey product benefits.-Met with existing customers and prospects to discuss business needs and recommend optimal solutions.-Increased sales by 20% over 6 months by offering consultation on products and services and applying -customer service and upselling techniques.-Set up over 300 new accounts in 6 months.-Exceeded sales goal weekly with getting a minimum of 15- 30 sales.-Shadowed professionals in different situations to increase marketing knowledge.-Took detailed notes of progress, processes and industry details to better understand marketing and company protocols.-Provided administrative support to senior staff, including creating proposals and organizing documentation.

-Led team of 7+ members while providing exceptional customer service.-Initiated timely response to emails, voicemails and written correspondence.-Built effective retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.-Coordinated merchandising of new products, including displays, signage and sales enablement.

-Reconciled cash drawer and resolved discrepancies. -Placed orders for customer checks and verified starting numbers.-Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.-Maintained friendly and professional customer interactions.-Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.

-Tracked stock using company inventory management software.-Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.-Engaged with customers to effectively build rapport and lasting relationships.-Achieved perfect attendance record for 8 months consecutively.-Attracted 200 new clients by creating and implementing innovative marketing strategies. -Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.