Tyra Lee Email and Phone Number
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Tyra Lee personal email
An interpersonal and results-driven professional with 10+ years of experience building strategic relationships and conquering revenue goals. Wide range of experience in account management, customer success, process improvement, and business operations. Known for being empathetic and patient, not easily ruffled under pressure and an expert in smoothing over rocky situations with customers. Take pride in solving complex problems for the customer and ensure that issues are resolved to satisfaction. Actively welcome feedback and embrace challenges. Unafraid to flag problems and confront mistakes, and value opportunities to roll-up my sleeves.► Winner of the Marriott ExecuStay “Guest Service Stories” and “Above and Beyond” Award. ► Develop and execute win/win negotiation strategies while protecting and enhancing the customer relationship. ► Provide great customer service; cooperate and build positive, inclusive and respectful relationships. ► Thrive in fast-paced environments, love building relationships, helping others and solving problems, while working cross-functionally to ensure customer success. ► Educate clients on best practices, as well as focus on change management and user adoption. ► Technical skills in Oscar, Siebel (CRM), Tableau Public, and Microsoft Office programs (Word, Excel, PowerPoint, and Outlook).
Avenue In Consulting, Llc
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Sr. Business And Operations ManagerAvenue In Consulting, Llc Aug 2021 - PresentSeattle, Washington, United States
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Inventory ManagerOakwood Worldwide Jun 2012 - Mar 2020Greater Seattle AreaSpearheaded a variety of projects and functions for Oakwood Worldwide in a full-fledged operations role to drive apartment inventory success in the PNW region. Operated as the primary contact for client base and managed many aspects of the client’s interaction with the company. Demonstrated competencies in relationship building, project coordination, sales, contract negotiations, and compliance/regulations. Captured improvements in results, productivity, and effectiveness by introducing formal processes and best practices for customer service and sales operations. • Interfaced with senior/executive level contacts and vendors via phone and in-person meetings in order to understand clients’ needs and develop solutions to accomplish their goals.• Collaborated closely with Sales Team to creating housing proposals, generate rates, and set-up client tours. • Improved the overall Guest Satisfaction Survey rate by 95%+ by maintaining positive relations between clients and staff. • Implemented cost-saving strategies money by building strong working relationships with supply chain vendors resulting in an average savings of $300 per month per apartment. • Spearheaded a training program for 20+ employees by focusing on mentoring and team building to improve job performances. • Managed all property leases by reviewing, finding cost-saving opportunities, and negotiating leases, resulting in an average savings of 5-15% per month. • Cross-functionally collaborated with senior leadership to save $85K by revamping an outdated storage procedure. -
Operations ManagerMarriott Execustay Mar 2007 - Jun 2012Seattle, Washington, United StatesDirected all quality assurance inspections and client success for Marriott ExecuStay in a remote role. Motivated internal teams to achieve department goals deliver results. • Collaborated with the home office to resolve any guest requests, complaints, and challenges with 98% positive results. -
Account Manager/Customer Service Supervisor/Operations ManagerMarriott Execustay/Executive Residence, Inc Apr 2001 - Dec 2006Seattle, Washington, United StatesOperated as a customer-oriented problem-solver who handled all inside sales, customer service issues, and scheduling services for Marriott ExecuStay. Developed and maintained exceptional account relationships through effective communication, education, reporting and problem-solving.
Tyra Lee Skills
Tyra Lee Education Details
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Video, Music Business
Frequently Asked Questions about Tyra Lee
What company does Tyra Lee work for?
Tyra Lee works for Avenue In Consulting, Llc
What is Tyra Lee's role at the current company?
Tyra Lee's current role is Business Manager with Expertise in Customer Success, Account Management, Process Improvement, and Solution-Oriented Relationship Building.
What is Tyra Lee's email address?
Tyra Lee's email address is ty****@****ott.com
What schools did Tyra Lee attend?
Tyra Lee attended Art Institute Of Seattle.
What skills is Tyra Lee known for?
Tyra Lee has skills like Customer Service, Operations Management, Sales, Sales Management, Hospitality, Hospitality Industry, Hotels, Account Management, Team Building, Leadership, Training, Customer Retention.
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Tyra Lee
Procurement Analyst (1102) Small Business Specialist At The National Cemetery AdministrationStafford, Va2aol.com, va.gov -
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