System Administrator
CurrentThe Watch Officer ensures lifecycle oversight of Government Directed Actions to ensure implementations are completed in accordance with established timeframes.Ensure real time information exchange of operational, critical situations, and disaster preparedness to operational customer.Act as a Liaison to the Government Battle Watch and designated leaders for Day to Day activities.Excellent verbal and written communication skills are a must.Hosts business continuity restoration… Show more The Watch Officer ensures lifecycle oversight of Government Directed Actions to ensure implementations are completed in accordance with established timeframes.Ensure real time information exchange of operational, critical situations, and disaster preparedness to operational customer.Act as a Liaison to the Government Battle Watch and designated leaders for Day to Day activities.Excellent verbal and written communication skills are a must.Hosts business continuity restoration calls.Ensures the timely (5 minutes or less) response to network infrastructure warnings, critical and fatal event alert notices.Responsible for generating well-documented Critical Incident Reports for leadership.Responsible for managing the day-to-day activities of assigned Command Center Watch Team.Develop or update standard operating procedures, and processes, and assist in the implementation as part of the Continuous Service Improvement initiative for the Command Center and Network Operations Center.Provides 24/7/365 representation, communications, and domain awareness for the Enterprise.Review, audit, and ensure that approved Government Directed Action Change tickets created by the customer are processed in a timely fashionPerform tasks such as monitoring phone calls, reviewing live news feeds, relaying information verbally or through written reports to Leadership. Written reports will be generated using MS Word or Power Point.Familiar with incident management tasks and responsible for processing and disseminating information collected.Responsible for maintaining logs and records associated with reported problems or situations.Responsible for reporting suspected security violations to designated authority. Show less