Support National, Private, Parochial, and Charter School Administrators with the onboarding and implementation of HMH and NWEA programs.

● 2024 Account Executive Advisory Board Member.● 2024 Conquer Proof of Concept (POC) team member responsible for piloting tools that will be rolledout to the entire sales team.● Co-facilitated student performance data and product utilization meetings with school leaders, fosteringcollaborative discussions that informed data-driven decisions, enhanced product adoption, and strengthenedpartnerships with schools.● Mentored 2 new hires to help them achieve their individual and organizational goals.● Delivered impactful product presentations and demos to school administrators, driving heightenedengagement and successful sales conversions.

● Exceeded 2023 annual sales quota, achieving 106% of goal through exceptional client relationshipmanagement, strategic prospecting, and effective closing techniques.● Utilized Salesforce to track activities and customer engagement.● Maintained knowledge of accounts, HMH offerings, and key trends in education.● Prioritized customer calls, emails, and scheduled appointments to drive sales pipeline advancement,accurate forecasting, and quota achievement.● Provided product updates and service to current and new customers.● Managed and renewed opportunities exceeding $50k annually, employing strategic relationship-building and negotiation skills to ensure client satisfaction and drive revenue growth.

Prospected outbound leads through calls and email cadences.

Led technology implementation, facilitated train-the-trainer session, provided technical supportand created instructional resources for a 4-member team.Notable Achievements:● Spearheaded the implementation of an SaaS product for the entire department in less 2weeks.● Successfully onboarded 75+ users to multiple educational technology platforms andimplemented strategies to maximize product usage.● Created and implemented 75+ success plans, leading to a 15% increase in stakeholderperformance.● Earned a satisfaction rating of “highly effective” for maintaining positive relationships withstakeholders.● Facilitated weekly check-ins with 3 new hires to provide support and resources to helpthem meet their individual and organizational goals, resulting in 100% employee retention.

Resolved stakeholder concerns, trained and supervised employees, and spearheaded initiativesto address customer pain points and increase customer retention.Notable Achievements:● Maintained an average 80% customer retention rate by addressing customer pain pointsand implementing programs to increase customer satisfaction.● Planned and executed a relationship-building event for 70 stakeholders.● Earned the “Customer Service Award” for providing exceptional service and support tocustomers.