Tyra Philpart Coates, M.Ed

Tyra Philpart Coates, M.Ed Email and Phone Number

Associate Success Manager @ HMH
Port St. Lucie, FL, US
Tyra Philpart Coates, M.Ed's Location
Port St Lucie, Florida, United States, United States
Tyra Philpart Coates, M.Ed's Contact Details

Tyra Philpart Coates, M.Ed work email

Tyra Philpart Coates, M.Ed personal email

n/a
About Tyra Philpart Coates, M.Ed

Experienced educator and people leader with deep expertise in identifying solutions and ensuring customers achieve their goals.

Tyra Philpart Coates, M.Ed's Current Company Details
HMH

Hmh

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Associate Success Manager
Port St. Lucie, FL, US
Website:
hmhco.com
Employees:
4521
Tyra Philpart Coates, M.Ed Work Experience Details
  • Hmh
    Associate Success Manager
    Hmh
    Port St. Lucie, Fl, Us
  • Hmh
    Associate Success Manager
    Hmh Jul 2024 - Present
    Boston, Massachusetts, Us
    Support National, Private, Parochial, and Charter School Administrators with the onboarding and implementation of HMH and NWEA programs.
  • Hmh
    Account Executive Ii
    Hmh Nov 2023 - Jul 2024
    Boston, Massachusetts, Us
    ● 2024 Account Executive Advisory Board Member.● 2024 Conquer Proof of Concept (POC) team member responsible for piloting tools that will be rolledout to the entire sales team.● Co-facilitated student performance data and product utilization meetings with school leaders, fosteringcollaborative discussions that informed data-driven decisions, enhanced product adoption, and strengthenedpartnerships with schools.● Mentored 2 new hires to help them achieve their individual and organizational goals.● Delivered impactful product presentations and demos to school administrators, driving heightenedengagement and successful sales conversions.
  • Hmh
    Account Executive I
    Hmh Feb 2023 - Nov 2023
    Boston, Massachusetts, Us
    ● Exceeded 2023 annual sales quota, achieving 106% of goal through exceptional client relationshipmanagement, strategic prospecting, and effective closing techniques.● Utilized Salesforce to track activities and customer engagement.● Maintained knowledge of accounts, HMH offerings, and key trends in education.● Prioritized customer calls, emails, and scheduled appointments to drive sales pipeline advancement,accurate forecasting, and quota achievement.● Provided product updates and service to current and new customers.● Managed and renewed opportunities exceeding $50k annually, employing strategic relationship-building and negotiation skills to ensure client satisfaction and drive revenue growth.
  • Fuel Sales Academy
    Sales Development Representative
    Fuel Sales Academy Nov 2022 - Jan 2023
    Kansas City, Missouri, Us
    Prospected outbound leads through calls and email cadences.
  • Orange County Public Schools
    Instructor | Team Lead
    Orange County Public Schools Aug 2018 - Nov 2022
    Orlando, Florida, Us
    Led technology implementation, facilitated train-the-trainer session, provided technical supportand created instructional resources for a 4-member team.Notable Achievements:● Spearheaded the implementation of an SaaS product for the entire department in less 2weeks.● Successfully onboarded 75+ users to multiple educational technology platforms andimplemented strategies to maximize product usage.● Created and implemented 75+ success plans, leading to a 15% increase in stakeholderperformance.● Earned a satisfaction rating of “highly effective” for maintaining positive relationships withstakeholders.● Facilitated weekly check-ins with 3 new hires to provide support and resources to helpthem meet their individual and organizational goals, resulting in 100% employee retention.
  • City Of Sunrise
    Assistant Site Supervisor
    City Of Sunrise Jun 2013 - Dec 2019
    Sunrise, Florida, Us
    Resolved stakeholder concerns, trained and supervised employees, and spearheaded initiativesto address customer pain points and increase customer retention.Notable Achievements:● Maintained an average 80% customer retention rate by addressing customer pain pointsand implementing programs to increase customer satisfaction.● Planned and executed a relationship-building event for 70 stakeholders.● Earned the “Customer Service Award” for providing exceptional service and support tocustomers.

Tyra Philpart Coates, M.Ed Education Details

  • Florida Atlantic University
    Florida Atlantic University
    Elementary Education And Teaching
  • University Of Central Florida
    University Of Central Florida
    Reading Education

Frequently Asked Questions about Tyra Philpart Coates, M.Ed

What company does Tyra Philpart Coates, M.Ed work for?

Tyra Philpart Coates, M.Ed works for Hmh

What is Tyra Philpart Coates, M.Ed's role at the current company?

Tyra Philpart Coates, M.Ed's current role is Associate Success Manager.

What is Tyra Philpart Coates, M.Ed's email address?

Tyra Philpart Coates, M.Ed's email address is ty****@****cps.net

What schools did Tyra Philpart Coates, M.Ed attend?

Tyra Philpart Coates, M.Ed attended Florida Atlantic University, University Of Central Florida.

Who are Tyra Philpart Coates, M.Ed's colleagues?

Tyra Philpart Coates, M.Ed's colleagues are Heath Beck, Lisa Garver, Jacquelyn [Jackie] Snow, Tamesa Williams, John Manaligod, Luc Vachon, Laurel Miller.

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