Engaging with customers, businesses and agencies in Dickinson and surrounding communities to present Community Options' programs and initiatives. Working in tandem with team members to develop job opportunities, market programs and assist in the identification of services to support customers in achieving their goals.

• Expanded, booked and coordinated entertainment acts performing in a micro-tourism environment, including live music and living history programs • Collaborated with the marketing department to promote seasonal downtown events; assist with operational duties such as staffing, set-up and tear-down • Successfully expanded the Artist-in-Residence program from 2 to 10 artists since 2016 by cultivating relationships with new artists, coordinating itineraries, lodging, meals, gallery space and gallery showings • Designed, set-up, and operated a haunted house during annual Wild West Fright Fest• Supervised staff, ticketing, and production at a 210-seat historic theater for up to 4 shows daily • Oversaw facilities and staff/volunteers at two museums dedicated to the history of Medora and it’s people• Designed playbills used for theatre productions at the Old Town Hall Theater and the Medora Musical

• Performed House Management duties for a 2800-seat Amphitheater that serves nearly 130,000 guests in a 16-week tourism season• Trained and coordinated seasonal staff for positions in ticketing, concessions, ushering, and guest safety• Compiled, designed, and produced 125-page pictorial book celebrating 50th Anniversary of the Medora Musical • Completed extensive research with the purpose of accessioning and de-accessioning historic artifact collection with PastPerfect Collection Software • Consulted on preliminary land and building plots

• Managed highest traffic ticketing and retail locations • Trained, scheduled and advised seasonal employees • Ensured guest satisfaction while handling all transaction and ticketing issues • Encouraged employees to upsell other programs and services

• Worked directly with the public, fulfilling financial account transactions such as IRA Contributions and Withdrawals, Wire Transfers, Cash Advances, deposits, withdrawals, and loan payments • Updated account information• Advise members on different financial opportunities including current and new promotions • Generated ideas of improvement in member service• Assisted in annual NAMI Walk, including collecting and processing donations

• Worked directly with Marketing Director• Assisted in planning and orchestrating Helena's Annual Night to Shine; a city wide high school talent show which sells out every year at the Helena Civic Center, a 2,000 seat theater• Set up and promoted HCCU's booth for Home Equity Loans at the Montana's First Time Homebuyers Event • Hosted a Parade of Homes bus tour; providing my group with information on the homes visited and history of Helena and the surrounding area

• Assisted with planning various events held during the summer in Medora including the Rod Tjaden Memorial Golf Tournament and Media Days, hosting local and non-local members of the media • Produced media ads, signs, and menus for a variety of departments for a multi-state audience • Assisted in the generation and implementation of new promotional programs for increase of TRMF revenue and attraction use

• Worked directly with the general public while training new employees on procedures and customer service