Field Service Engineer
CurrentResponsible for the installation, calibration, maintenance, and troubleshooting of advanced laboratory and diagnostic instrumentation, ensuring optimal performance and reliability for clients across South Africa.Provide technical training and support to laboratory teams, empowering users to maximize the potential of cutting-edge molecular, cell biology, and automation platforms.Ensure compliance with ISO standards and regulatory guidelines, delivering exceptional service to meet the unique needs of healthcare, research, and diagnostic facilities.Collaborate with cross-functional teams to implement efficient solutions, optimize workflows, and minimize downtime for critical systems.Drive customer satisfaction by delivering timely, transparent, and effective technical support.