Tyria Bean Email & Phone Number

Assist small to medium business clients with technical issues.Perform consultations to ensure the customer is getting the best services and make necessary changes in billing system.Answer any billing related questions.Apply credits and refunds, when applicableEscalate issues when necessary to the appropriate party. Educate customers on our online account.

Philadelphia, PA

Answered incoming calls from members.Discussed claims with members and assist with appeals.Educated members on current plans benefits.Handled billing issues and take payment.Assisted in troubleshooting member portal and update member information.Assisted in locating doctors and medical facilities.Followed up with members through phone or email when.

1 Belmont Ave Bala Cynwyd PA

Worked in billing and order processing departmentUtilized Salesforce, Sedona, and forte programs to make financial changes to Customer accounts. Entered and verified Customer information into computer systems Processed incoming orders.Communicated with sales representatives via chatting software.

Greater Philadelphia Area

-Use WinCati (outbound calling system) to notify healthcare members when their payments are due-Utilize interpret-line to interact with non English speaking members-Answer incoming calls and answer members questions in regards to where they can get information-Call businesses to conduct surveys regarding disasters and emergencies using Survey System.

Upper Darby PA

Supervised children six months to twelve yearsPlanned and implemented lesson plansPlanned and implemented activitiesObserved children with written verificationKept track of children's attendance and meal timesPrepared and served breakfast, lunch, and two snack per day

Scranton, Pennsylvania Area

Frequently checked emailsCommunicated with employers in areaPosted job opportunities on College Central website and physical Job boardKept track of employer contact information using Excel sheet.Made copiesAssisted in project developmentAssisted Career Services Coordinator and Dean of Students when needed

Greeted customers and assisted with shopping needsOpened fitting rooms checking in frequentlyhandled cash registerEncouraged additional salesunloaded shipmenttagged and marked itemsPerformed opening and closing cleaning dutiesAccompanied manager to bank and trash removalAssisted manager when needed

Utilized outbound calling system to call businessConducted surveys with office managersEntered data into computer system

Media, Pennsylvania

Cleaned up local parks.Painted fences and benches.Worked on career and college exploration.Built personal portfolio highlighting skills and achievements.Learned to file taxes, apply for financial aid, and other basic accounting procedures.

Associate Of Science (A.S.), Early Childhood Education And Teaching

Activities and Societies: Phi Beta Lambda, Student Government Association, S.W.A.T

Diploma

Activities and Societies: BuildOn, Concert Choir