Tyron Austin Email & Phone Number

Hartford, Connecticut Area

Manage daily office operation, collect accounts receivable, manage disbursements of Title IV funds, manage student finance accounts, counsel students on loan debt management, as well as minimize risk factor based on student debt analysis. Set and maximize expected future funds. Exercise all available option for student education expense. Results: Developed efficient-enhancing workflow that displayed immediate improvements which made it possible to accommodate increasing responsibilities. Fully Funded 92% of students enrolled by implementing federal compliance with Title IV funds and closing sale opportunity.

Managed daily office operations, conduct business to business sales, provide excellent customer service, manage accounts payable and collect accounts receivable, supervise and assign daily responsibilities to a staff of eight, maximize branch profitability, minimize branch overhead also, provide verbal and written feedback on employee performance daily, monthly, and yearly.Results: 35% increase in customer satisfaction (as measured by a customer survey in 2007).Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool.Maintain top 5 in overall sales goals each year.Quickly became a trusted manager to executive staff, regional manager and earned a reputation for maintaining a positive attitude and producing high-quality work.