KPI adjusments through ongoing business changes and needsReporting business financials to Stakeholders monthlyMigrated the business reporting from Excel to Power BIIdentified frequency of Airfreight items and root causesHighlighted items that attract high duty to lead teams for alternate resourcesProject managed the transfer of management systems to retain data integritySuccessful implementation of a Global TMS system throughout the Cargo Compass National sitesProject managed the in-house mobile application for ongoing staff learningWorked with the sales group on RFQ and presentations for prospective clientsBuilt and manage a portfolio of 17+ dashboards consisting of Market leading clientsPart of the management team to provide data and summarised calculations in various projects

Time analysis to improve efficienciesSAP reporting to identify seasonal goodsManaged the IT infrastructure to ensure continuous movementMonitored casual labour hire and reduced needs based on Company trendsMaximized efficiency of MHE based on charge time and shiftsMonthly reporting to evaluate business traffic to costsDeveloped freight trends to circumvent challenges

Presented monthly to management on revenue & volumesNegotiated rates with sub-contractorsOversight of the Invoicing to customersReported weekly to multi-principlesImplemented zones and delivery days to reduce fuel costsManaged customer deliveriesServed as IT administration for new users

Identified the need to implement a TMS to reduce manual work & duplicationPartnered with a border office to control customs declarations to save 3 days at point of loadingImplemented staff rotation on weekends to improve truck turn-around timeCompany growth from 3 Superlinks to 33 Superlinks in 4 yearsImproved POD circulation via device scanning vastly reducing the payment termsMaintained an understanding with State-vet to improve dispatch times

Primary focus was on Cross-border LogisticsMaintained a 40/60 split on customer deliveries to ensure owned trucks were always operatingReduced standing time at borders through manipulating Truck combinationsCollaborated with the financial director on company requirements based on ROIMonitored fuel usage based on manufacturers claimed consumptionNegotiated with companies cross-border to save on ROESummarized the need for partnerships to avoid trade conflictIdentified theft and inconsistent driving habitsMonitored Tire wear and observed rotation to minimizes company outlay

Handling customer returns & warranty claimsRepaired Laptops & ComputersInstallation of software applicationsAssisted with front desk sales