• Quoting customers on the repairs of their vehicles• Ensure all doors and windows are closed when locking up.• Security system to be activated • Respond to the alarm if phoned by the Security Company• Take immediate steps to make premises safe if broken into.• Book in customers cars and/or supervise receptionist to book in cars, establish relationship with customers.• When customer collects the car explain what work was carried out. For additional work not approved by… Show more • Quoting customers on the repairs of their vehicles• Ensure all doors and windows are closed when locking up.• Security system to be activated • Respond to the alarm if phoned by the Security Company• Take immediate steps to make premises safe if broken into.• Book in customers cars and/or supervise receptionist to book in cars, establish relationship with customers.• When customer collects the car explain what work was carried out. For additional work not approved by the customer, explain the problems that could arise.• Deal with all comebacks as a priority i.e. deal with ‘unhappy’ customers first.• Ensure that no car leaves without payment.• All cash to be locked away immediately.• Manage mechanics, fitters and cleaners.• Allocate work to workshop employees and control productivity.• Ensure mechanics find and report every fault on every car.• Ensure that parts arrive on time.• Ensure that mechanics comply with their “mechanics check list and duties”. • Ensure that all work is carried out safely.• Check that all parts supplied to mechanics are actually fitted (check that old parts are put into vehicle boot).• Ensure that employees comply with the CSC Disciplinary policy and if not issue with the appropriate warning.• Check cleanliness of workshop and tools.• Check cleanliness of vehicles.• Make sure you don’t run out of consumables and oil.• Supervise receptionist duties• Ensure that all control systems are kept strictly up to date.• Be responsible for discipline including time keeping• Monitor cash flow statement • Reconcile supplier accounts with workshop records. Show less

• Proof of delivery control: Ensuring that all customer invoices are correct and that all documentation is in order.• Handling up to 900 delivery documents every day.• Scanning all the documents onto an FTP folder and naming and filing them so the customer can find them easily.• Liaising with the customer, retrieving documents and resolving queries.• Subcontractor charges: Ensuring the rates that have been agreed on are charged and ensuring that all the documentation is correct… Show more • Proof of delivery control: Ensuring that all customer invoices are correct and that all documentation is in order.• Handling up to 900 delivery documents every day.• Scanning all the documents onto an FTP folder and naming and filing them so the customer can find them easily.• Liaising with the customer, retrieving documents and resolving queries.• Subcontractor charges: Ensuring the rates that have been agreed on are charged and ensuring that all the documentation is correct and on file.• Assisting the Key Accounts Clerk in the creation of pro forma invoices.• Creating invoices on Accpac for customers.• Implementation and monitoring of a quality management system in the Debtors Department.• Capturing of the Whirlpool invoices and PODs onto the Citrix Scala Whirlpool system.• Creation of nationally used logistics control spreadsheet.• Taking minutes in debtor’s departmental meetings.• Distributing the minutes and ensuring that all tasks are completed and followed up Show less

Worked as a waiter while i was on holiday