• Market analysis and analysis of new business opportunities ion the chemical industry• Obtaining new business• Assist with the preparation of proposals and RFQ/Tender submissions• Gather customer relationship management –Information analysis• Gather information on clients operational expenditure ( Warehouse /Distribution /Transport )• Identify customer services requirements by proving quotes for correct Value service• Evaluate potential expenditure , Decide/apply focus factors• Build relationships • Competitor analysis• Grow existing base and cross sell• Interaction with existing principals to ensure on-going communication• Problem Solving• Submit weekly reports

o Presenting product specifications and benefitso Establishing new businesso Organising sales visitso Achieve monthly targetso Customising business solutions to client needso Negotiating cash or rental fees in line with gross profit parameterso Preparing quoteso Maintaining accurate records via CUSTRACKo Maintaining customer relationships

Obtained additional business due to high quality service within the client’s organisation Re-engineered and implemented more effective company procedures which increased accuracy and efficiency Work well under pressure with high attention to detail. Ability to work well in a teamPlan and schedule cargo loads in accordance with customer daily requirementso Issue instructions with regards to the dispatchment of cargo – Bonded and Free storeo Manage and resolve conflicts between transporters and the cliento Review, monitor and evaluate daily reports to ensure content accuracyo Communicate both verbally and electronically with the client on a daily basiso Conduct site visits at the client’s premises to build strong working relationshipso Manage the flow of key documents between various stakeholders within the KZN regiono Facilitate international stakeholder dialogue in order to ensure that all parties are well-informedo Negotiate transport rates with transport companieso Apply cost / quality control measures and final sign-off on all client invoiceso Creation of client purchase orderso Activate and mange client Indentso Monitor and report daily on Indent orderso Act as a primary contact person (one-stop-shop) to resolve any queries/issueso Sell additional value-adding services to the client

o Update clients on the current status of their shipmentso Arrange and delegate responsibly to different departments i.e. customs and estimatorso Manage, co-ordinate and train the Imports Controller and Forwarding Controllero Plan and tailor shipping and delivery arrangements to suit the needs of the cliento Negotiate price rates with transporters, shipping lines and international agentso Process credit and debit notes via Pastel Accounting Softwareo Communicate with international agents and clienteleo Make freight bookings through shipping lines for both FCL and LCLo Contact the port to establish vessel etao Capture SOB details via CoreFreight

o Present college offerings to matriculantso Maintain a data base of 25000 names per yearo Conduct school visits in the KZN area ( Durban, Wentworth, Phoenix , Chatsworth Umlazi, Kwamashu, Pinetown, Inanda, Hillcrest, Richards Bay, Empangeni)o Motivate grade 12 pupils to study at Damelino Encourage the sale of educational products being promotedo Liaise with principals to make appointmentso Coordinate and manage events for the Westridge Campus i.e. orientation