Field Engineer
CurrentWork for NSC as A Field Engineer where I am contracted to the Grantthornton office in Atlanta. I handle all local Hardware and Software issues dealing with Laptops and Desktops that currently use Windows 7 and Windows 10 Operating systems. My Duties include Imaging machines for New hires, and Refreshing current user to new machines. I also handle Break Fixes which are regulated thru Remedy Ticket system. I have to setup conference room Equipment for interviews,presentations and other business related activities. I am also responsible for the phone system which we currently use Soft phones that work thru Skpe for Business which replaced the VoIP Phones we had. I am also responsible for troubleshooting mobile devices such as Iphones, Ipad, Androids, Surfacepros.