- Effectively manage my portfolio and take responsibility for good all-round customer service- Manage electronic data and ensure e-mails and calls are responded within 24hrs. - Management of H&S, FRA, Asbestos and all other legal requirements.- Site Reports and lift engineering works, ensuring that all reports are actioned appropriately. - Completing minutes and site reports within 5 working days. - Liaise directly with Head of Client Services as necessary to progress any… Show more - Effectively manage my portfolio and take responsibility for good all-round customer service- Manage electronic data and ensure e-mails and calls are responded within 24hrs. - Management of H&S, FRA, Asbestos and all other legal requirements.- Site Reports and lift engineering works, ensuring that all reports are actioned appropriately. - Completing minutes and site reports within 5 working days. - Liaise directly with Head of Client Services as necessary to progress any task, project and meet deadlines. - To live our core values, do what you say you will do, contribute positively to our company culture and be someone your team can count on. - Set up meetings for the year ahead when taking over new sites- Continually seek value for money by obtaining quotes from several contractors and sourcing local contractors to site, working with residents on site to ensure that all expectations are met.- Creating contract orders and signing contracts being cautious of s.20 regulations- Ensure all blocks have up to date H&S and FRA including appropriate signage- Authorise expenditure ensuring that the site does not fall into money difficulties and always remains with a steady cash flow.- Working with accounts to create realistic budgets that I can stay on target each year.- Attend client expectations meetings with new clients, set realistic expectations but work with them to achieve what it is they want. - Set/communicate leaseholder and resident meetings, ensure that minutes are kept and sent to everyone within a suitable time frame from the meeting, no longer than one week. - Prompt and cost-effective maintenance of individual portfolios - Undertaking of TUPE contracts- Authorise expenditure ensuring that the site does not fall into money difficulties and always remains with a steady cash flow. Show less