Tyrone Roberson Email & Phone Number

Raleigh, Nc, Us

Morrisville, Nc, Us

• Monitored network via terminal to conduct connectivity tests and identify malfunctions.• Managed SonicWall firewall configurations for robust security and VPN setups.• Administered Azure AD for user account management and SSO integration.• Assisted users with mainframe and software applications troubleshooting.• Manage all MDM's (Kandji,Intune) and provisioning scripts for OOBE for new devices.• Montior AV systems (Sentinelone) and Windows Server and any bridge tools used for authentication• Migrated old OS to newer versions (windows 10/11) • Manage all window 11 devices for compliancy within intune.

Dallas, Texas, Us

• Orchestrated successful migration from SharePoint 2019 to SharePoint Online and M365, minimizing business disruptions.• Implemented cost-effective IT solutions, leading to a 15% reduction in operational expenses.• Developed and executed strategic IT investment plans, aligning technology initiatives with business objectives.• Troubleshoot in-vehicle technology from reconfiguring cradle points, camera's, APC's and wiring.• Led cross-functional teams in complex IT projects, consistently meeting deadlines and exceeding client expectations.• Handle all window/mac OS migrations and updates via Intune

Raleigh, North Carolina, Us

• Developed and implemented procedures for server and network backups, disaster recovery, and data storage.• Installed and maintained software systems and applications.• Scheduled and facilitated system maintenance and upgrades to ensure system performance.• Monitored and reported network and system performance and security issues.• Experience troubleshooting Inteleviewer, Intelerad, PACS, RIS, DIA and Clinical ApplicationsImage manipulations through different modalities.• Manage all devices (Windows, Mac, Unix) making sure they have a compliant OS• 365 Administration: Email, adding users to groups and mailboxes via RDP

Noida, Uttar Pradesh, In

• Developed and implemented data collection systems to optimize statistical efficiency and data quality.• Collaborated with management to prioritize business and information needs.• Remote assistance in PC set up, upgrades, troubleshooting.• Troubleshooting: Citrix, ServiceNow, Active Directory and connections to VPNs • L3 Network Support Engineer with experience in Network Cisco LAN and WLAN.• Configure Cisco Switches, Wireless Access Points, and able to learn other brand devices.

Richfield, Minnesota, Us

• Managed repair supplies inventory and ordered parts for timely repairs.• Conducted diagnostic procedures to identify customer issues and provide accurate repair solutions.• Dismantled equipment to replace defective components and optimize performance.• Troubleshot hardware, software, and network problems to ensure smooth operations.