Monitored and operated mobile service robots in hospital environments, being physically present at various hospitals for onsite support saving staff over 100 hours of workingCollected data and effectively troubleshooted issues in diverse real-world scenarios, providing comprehensive and precise feedback to the engineering team for continuous improvement.Prioritized the customer experience, consistently ensuring that hospital staff expectations were met or exceeded in every interaction invloving the robot.Deployed hardware and software updates with remote engineering instructions and support, ensuring seamless implementation of new features and enhancements for the robot.Communicated daily with hospital staff to provide clear and professional information about robot operation, fostering a positive perception of our technology

Shadowed Belle Fleur's AWS Certified professionals as they work with clients.Created real-time, automated visualizations and interactive dashboards for CloudSmart so they can now concentrate their energy on developing data-driven strategies for their clients.Allowed product and technical teams to understand what improvements or changes to make, along with sales and marketing teams to determine how to run campaigns for different target markets.Prepared documentation for an audit that was used to answer questions concerning how we at Belle Fleur build Well-Architected Data & Analytics solutions on Data Governance and Security that ultimately allowed Belle Fleur to obtain the AWS Data & Analytics CompetencyLearned about the scaled agile framework and applied it to completing projects for customers as a Release Train Engineer

Participated in a 10-week Jr Cloud program spending over 250+ hours learning how cloud computing works.Learned the fundamentals of Linux, AWS, Agile, and Github to build skills needed to be successful in a cloud-based environment.

Multitasked on cashier, sales, and merchandising responsibilities.Responded quickly and resourcefully to over 50 customer requests and concerns.Created a positive, inviting environment for customers.Understood and used basic selling skills to engage and present solutions to over 100 customers.Was flexible on daily responsibilities (e.g., returns, online pick-ups, cleaning, other duties as assigned)

Pushed and stocked over 100 items to floor when neededDid daily and weekly audits when necessaryGreeted and helped over 100 guests when they needed helpWorked independently to help fulfill over 200 online orders

Provided instructional handouts, texts, audiovisual aids, and other materials to facilitate learning.Provided detailed instruction and role modeling for acceptable social and work-related behaviors.Maintained documentation on educational services and tracked students' progress to gauge overall success of learning program.Assisted program participants with achieving career and learning goals.Instructed over 20 students per day on learning how to code.