• Managing and collecting debts of company debtors this includes Namibia and Botswana clients.• Following up on overdue accounts daily and report weekly to the Financial Manager• Report on top 20 accounts overdue on 60 days and email financial Director and Financial manager biweekly• Monitor and action all accounts 60 days and over as per AR – Collection process• Continuously looking for ways to improve the debt collection process• Discuss payment plans with Financial Manager and get it authorized by Financial Director if customers are unable to pay their accounts• Ensure that the customer database has the correct information if not advise our support team to update the details.• Process all incoming payments daily in compliance with policies and procedures• Responding to relevant customer enquiries timeously via the Zendesk ticket system that we have.• Report any payment issues or diligent clients to the Financial Manager, Financial Director, and Sales Management• Adhering to the company credit control policies and procedures as set by Financial Manager and Financial Director• Perform day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data• On the 1st day of the new month statements and invoice are sent out to ensure customers satisfaction and ensure the debit order payments is loaded.• The run up to the 1st is done by a mock bill run that precede the bill run on the 1st• • In the begin of the new month I generate invoices billing for our Namibian and Botswana clients• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.• Verify discrepancies by and resolve clients’ billing issues• Facilitate payment of invoices due by sending reminders and contacting customers• On the first of every month, I would generate financial statements, and reports detailing accounts receivable status

Currently my book value range between R9.5m to R10m per monthMy client base is variety from corporate clients to the Individual client.Some of my clients are FMCG stores eg Pick n Pay, Shoprite, Truworth’s and Spar others are internet base companiesDaily banking is done and we need to identifying & capture payments from the bank statements Assisting with identifying unallocated payments on bank reconciliation to be allocated to the correct accountCapture first rental payment weekly to ensure that client is not double debited by the next month,Liaise with the various the business units and sales reps on a daily basis to ensure clients queries get resolvedAttend to all customer queries – internal staff & external clients by providing accurate advice on billing queries Request settlements on behave of clients and forward to business units to be sent to customersFollow up daily with customers with regard to unpaid debit orders to ensure payments are made as soon as possible. Check new deals and that its loaded correctFrom the 25th of each month we check that all the debit order are loaded and that bank details are correct. Have client for the 7th & 15th debit order runLiaise with Eft clients daily if rental payments is latePrepare final demands and handovers to legal departmentSort client queries out within 48hr or escalate to management

Daily management of debts and collections – effective, systematic and prompt follow up of outstanding debtDebtor account reconciliations – rectifying of previously mishandled accounts, identify misallocated pmtsConvert cash paying accounts to debit order thereby improving cash flowAttend to all customer queries – internal staff & external clients by providing accurate advice on billing queriesSubmit credit requests to Collections/Credit Control Manager for approvalReport to management on outstanding issues and inform them early of potential debtors problemsPrepare suspension notices and final demands for approval and signatureCo-ordinate & request authorisation from Collections/Credit Control Manager for suspension of arrear unpaid accountsIn the event of bad debt, collate all relevant documentation for account hand over for legal recoveryRecord all account activity ie. Client contact, inter-departmental inter-action etc.All administrative duties, including professional electronic communication with clientsMeet monthly and quarterly targets

Collection on assigned debtors’ book of approximately R20m per monthIdentifying payments daily from bank statements and advising receipting clerk for allocatingAssisting with identifying unallocated payments on bank reconciliationRelease all orders on hold i.e. credit limits or none payment “Cleaning up of accounts” i.e. clearing small balances differences, bank charges deducted, refunds of duplicate payments using Accounts Request Form (to be authorized by financial manager)Contacting clients for payment, verbally or via email; providing copy invoices or statements where requiredArranging for mail, hand delivery or courier for prompt payment of invoicesInserting comprehensive comments in Accounts Receivable Collections System (“ARCS”) debtors system for easy follow upUtilizing the ARCS calendar “To do list” and following up on assigned tasksHandling queries from clients and ensuring timeous rebilling by responsible personsRefund overpayments as soon as possible Assisting secretaries and Gen Manager with accounts queries, providing printouts, copy invoices and the likePreparing reconciliations on excel if required by internal/external clientsLiaising with credit manager in the event clients wish to make payment arrangementsInforming financial manager of any bad debts, letters of demand, and/or suggested “handovers”Obtaining permission from credit manager before attending on legal action takenCompleting vendor forms and supplying BEE requirements if requested by clientAttending monthly meetings with professionals to discuss their books suggested “handovers”Obtaining permission from credit manager before attending on legal action takenCompleting vendor forms and supplying BEE requirements if requested by clientAttending monthly meetings with professionals to discuss their books

Responsible for adhoc services on the debtors book for Cape TownThe debtors book value of R8.5mFull debtors function from contacting clients to invoicing the client,Assist with and review of daily ,monthly invoicing before posting Prepare credit notes for the billing department Notify the Area manager or Operation manager if client have not paid Prepare weekly cash flow forecast and send to head office,Prepare weekly top ten client that have not paid to notified Area managers via SMS Customer in 90- 120 days to be put on hold until outstanding invoices is paidProcess rebate and discount journals on a monthly Capture & update bank receipts daily to debtor accounts and do all allocations accurately and timorouslyBalance Payments capture with system and the bank statement daily.Send monthly reports on 60-120days to head office for review.Communicate with customer and ensure all customer receive their statements Have monthly reviews with management on customer accounts.Post monthly statements to customers by the 5th of the following month

• Responsible for the certain section of the debtors book;(Franchise Store& IGA’s )• With book value of R7.5m• Main focus was on telephonic collection ,recon’s and follow up on delinquent customers for non payments• Do most of the collections via telephonically• Work on six day target collection and month end collection• Capturing and allocating all incoming payments accurately and timorously.• Agree payment plans with customers and ensure that they are adhered • Ensure customer to purchase within his credit limits and not to exceeded his credit limits• Notify the Credit manager or supervisor of account to be close or blocked once it is reached• Customer in 90- 120 days to be put on hold until outstanding invoices is paid• Process debit or credit journals daily• Balance payments capture with system and the bank statement daily.• Report on weekly basis to the supervisor on customer accounts and payments made• Liaise with Sales Manager with regards to problematic customers.• Communicate with customer and ensure all customer receive their statements weekly;• Prepare Excel spread sheet for customer on his outstanding invoices that’s due.• Report on monthly basis on customer accounts

Responsible for the S-Z accounts as well as the 45day accounts & the Pick & Pay Eastern Cape accounts(Corporate& Franchise accounts) with book value R20mil;Capturing and allocating payments accurately and timeously.Personally investigate customer credit applications and perform ITC checks; Monitor and manage periodic credit reviews; Manage customer database on information systemMonitor debtor age analysis to identify overdue accounts; Ensure that appropriate telephone contact is made at the earliest possible stage on overdue debts; Promptly respond to queries and enquiries from customers; Ensure payments are correctly allocated to the appropriate account and invoices; Capture data to open customer accounts on the system and forward to vendor masterNotify the Credit manager of account to be close or blockedCustomer in 90- 120 days to be put on hold until outstanding invoices is paidProcess journal & credit notes dailyReport on daily basis on customer accounts to SupervisorLiaise with Sales Manager with regards to problematic customers.Communicate with customer and ensure all customer receive their statements on time;Have monthly reviews with management on customer accounts

• Responsible for part of the wholesale debtors book• With the book value of +/- R8mil • Main focus is on telephonic collection ,recon’s and follow up on non payments• Most of the collections is done telephonically • These accounts was nationally• Check Kredit inform first before opening an account• Capture data to open customer accounts on the system and forward to vendor master. ;• Manage the customer credit limits and payment terms;• Capturing and allocating of payments accurately and timeously.• Audit debtors accounts as required ;• Notify the vendor master of account to be close or blocked• Customer in 90- 120 days to be put on hold until outstanding invoices is paid• Process journal & credit notes • Report on monthly basis on customer accounts to Supervisor• Manage handed over accounts;• Liaise with reps on daily basis with regards to problematic customers.• Communicate with customer and ensure all customer receive their statements on time;

Renewal of exiting proposals that First Auto has with their clients,Check previous proposals and what is on file and the system,Check legal name vs. the proposal and if the legal documents are on fileCheck Group Clients to see if they have all the documents on file plus all legal entitiesCheck Kredit Inform to see if there is any judgments on recordDo ITC checks on directors if it is private companyCheck their petrol usage over the last six months and calculate the average usage that was usedExtract payment history from Hogan systemCheck how long customer has been with First AutoCheck if data is correct and if the client has a Wesbank facilitiesCheck and allow for growth,Speak to CLO officer if there is any payment problems,Request Bank report, letterheads plus signed Audited Annual Financial Statements to see if company is liquidGet statistics from FNB customers on the Hogan system,Request F90 from FNBDrafting of new proposal and forward it to the Credit & Risk department in Johannesburg.

AR Clerks Ensure receivables are promptly collected within agreed payment terms, before accounts becomes overdue.This was the Engen Diesel club account ranged between R35 million to R40 millionTo monitor timely collection and follow up on debtor performance issuesMonitoring customer’s accounts for non-payments, delayed payments and other irregularities and follow up Respond positively and professionally to customer’s queries to resolve issues and effectiveness in the collection of outstanding receivables and overdue payments.Responsible to identify and reconcile disputed debts to minimize the risk of bad debts.Issuance of reminder letter and statement of accounts to customers.Take immediate action on delinquent accounts and accounts with queries.To conduct periodic credit control reviews with internal sales team on monthly basisTo handle customers’ enquiries and take appropriate action to resolve any outstanding payment / disputes issues.To follow-up and settle bad debts account or Account under legal case.Maintaining debtor’s data base and information.AP Clerk DutiesDealt with creditors that fell in the follow alphabetic order which was between H –ZBuild and maintain good relationships with suppliersEnsure that all expense that was incurred during the month was captured for that month.Completion of Supplier Credit applications and submitting supporting documentsProcess and capture invoices by specified deadline.Process and allocated costs to the correct codes.Ensure payments are submitted and approve before the month end deadlineAllocating of payments against remitted invoicesForwarding POP's & remittances to vendors upon requestPerform monthly reconciliation of all creditor's accounts allocated to meReconcile creditors accounts against supplier statementCheck and capture all supplier invoices against GRN and purchase orderFollow up on outstanding invoices and statements dailyMaintain supplier database and certificates for BBBEE purposes