Executive Level Responsibilities:Strategic Leadership- Develop and implement strategies to drive revenue growth through effective production management and deal structuring- Ensure target revenues are met or exceeded by collaborating with sales managers and other key stakeholders- Establish and manage a finance product after-sale program to enhance profitability and customer satisfaction- Define and communicate objectives for achieving sales and gross profits to drive overall business successFinancial Oversight- Review and approve all deals to ensure compliance with lenders’ guidelines and company policies- Establish redlines on all products and payments to optimize profitability- Maintain a retail-rate matrix and update as necessary to stay competitive in the market- Monitor dealership’s Gross and Net Dollar per Copy to track financial performance and identify areas for improvementEmployee Development and Management- Provide guidance, support, and motivation to ensure employees are maximizing their potential and contributing to the company's success- Establish a training schedule and conduct meetings with producers to provide ongoing support and developmentOperational Excellence- Implement a T/O system for every deal to streamline processes and ensure timely completion- Review and inspect the flow of department paperwork daily to maintain accuracy and efficiency in deal processing- Enforce proper selling methods and ensure adherence to operational proceduresEthical Leadership- Serve as an example of professional ethics and morals in all business dealings- Demonstrate integrity and uphold company values in interactions with staff, customers, and partnersCommunication and Collaboration- Communicate regularly with sales department on policies, procedures, and deal progress- Collaborate with lenders, Vice President of Finance, Vice President of Sales, and General Manager to review all deals and ensure alignment with business objectives

The dissertation committee consists of three qualified faculty of Westcliff University, a dissertation chair and two committee members. The dissertation committee is collectively responsible for providing doctoral candidates with the guidance, direction, and the critical feedback required to complete a dissertation to the standards of Westcliff University. The two committee members, under the guidance of the dissertation chair, must ensure that the candidate’s dissertation meets the proper standard before submitting it to the college for defense approval.Responsibilities The committee members will provide guidance on research design, methodology, analysis methods, and any areas of concern through written, asynchronous feedback. Committee members will attend the Preliminary and Final Defense and approve of performance in the defenses prior to the doctoral candidate moving forward.

Under the direction of the College of Business Program Chairs of the Undergraduate, Masters and Doctoral programs, you will engage in the following:* Reviewing and managing your syllabus and corresponding materials* Facilitating class instruction utilizing your experience and passion for your field* Teaching your assigned classes in accordance with Westcliff University's learning objectives and session plan outlines* Administering evaluations of student performance based on course deliverables and rubrics* Posting course grades on our Learning Management System (LMS)* Responding promptly to grade determination and providing detailed timely feedback* Submitting grades for assignments, discussion board exercises, exams and discussions promptly* Participating in Faculty Senate, programmatic development and committee work* Adhering to Westcliff University protocols* Other duties as assigned

Provide consulting expertise to investment groups about all aspects of the automotive industry, and recreational vehicle industries.Council Members consult with our clients over the phone or in person, through small group meetings or longer-term board or special advisory. Positions and project participation is always at Council Members' discretion.

Position Overview:Lead strategic growth of our automotive product portfolio across Alabama, Florida, and Puerto Rico. Drive market dominance through high-value partnerships with independent insurance agencies and automotive dealerships.Key Strategic Responsibilities:Market Expansion and Revenue GrowthArchitect market penetration strategies to expand regional footprintDiversify revenue streams and identify untapped opportunitiesSet and achieve ambitious growth targetsStrategic Partnership DevelopmentForge alliances with top-tier insurance agenciesCultivate executive-level relationships with key automotive dealershipsLead high-level negotiations for long-term partnershipsOperational Excellence and InnovationDrive efficiency through cutting-edge technologies and processesDevelop innovative product offeringsAlign regional strategies with corporate objectivesFinancial Oversight and Risk ManagementConduct financial analyses and risk assessments for major accountsManage complex budgets, ensuring optimal ROIProvide strategic financial insights to leadershipMarket Intelligence and Strategic PlanningLeverage analytics for strategic decision-makingDevelop long-term plans to maintain market leadershipAnticipate and capitalize on emerging market trendsLeadership and Talent DevelopmentBuild high-performing teams, fostering excellence and innovationMentor future leadersDrive organizational change initiativesSkillsetProven executive leadership in insurance or automotive industriesAbility to significant market growthExceptional strategic thinking and business acumenOutstanding C-suite level negotiation skillsAbility to lead in complex, dynamic marketsThis role demands a visionary leader capable of driving transformational growth, fostering innovation, and establishing market dominance in the automotive sector.

Overview:Lead strategic growth, high-value relationships, and revenue optimization for wealth-building and reinsurance products. Direct territory development, client acquisition, and relationship management. Lead District Managers to achieve ambitious business objectives.Strategic Partnership DevelopmentExecute territory development strategiesSpearhead high-value client acquisitionCultivate executive-level relationshipsFinancial LeadershipDrive $5M+ revenue P&LImplement innovative financial structuresLead consultations on complex structures (NCFCs, CFCs, Retros, DOWC, DOOC)Team LeadershipLead 2-6 District Managers and traineesImplement performance plansFoster high-performance cultureBusiness IntelligenceConduct quarterly program reviewsLeverage EasyCare Performance AnalysisOptimize performance-based compensationMarket ExpansionBalance 40% current/60% new businessCapitalize on market opportunitiesExpand services and market reachOperational ExcellenceUtilize CRM and intelligence toolsDrive best practices in salesEnhance efficiency and client satisfactionSpecific Duties:Execute territory development plansApprove acquisition strategiesEducate clients on financial structuresManage District ManagersDevelop salesperson performance plansConduct training and team meetingsImplement EasyCare Way methodSupport Performance Driver analysisMonitor business performanceBuild owner relationshipsUtilize EasyCare tools and assetsRecruit client retail talentManage finances and budgetsNetwork and secure referralsQualifications:Executive leadership in financial servicesStrategic thinking and business acumenComplex financial structures expertiseC-suite level relationship skillsProven revenue growth recordSeeking a visionary to drive growth, innovate financial products, and establish the company as a trusted wealth-building and reinsurance partner.

As a Dealer Performance Manager (DPM) with APCO Holdings, the DPM will generate revenue growth by utilizing a consultative approach in the retention of current APCO Holdings, accounts. DPMs manage existing business relationships in order to achieve budgeted goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contracts.Responsibilities• Establish and grow strong, long-term relationships with customers by providing best-in-class service • Ability to design and execute account strategy plans for each major account in order to achieve metrics• Ability to understand customer needs and challenges and provide and showcase APCO Holdings’ value proposition and product suite of solutions in order to meet those needs and exceed expectations• Analyze critical information and data to better understand the total picture of each franchise / independent dealership in order to provide solution• Recognize and develop relationships with key decision makers within the account• Ask the right mix of questions to uncover customer needs and suggest solutions and innovative ideas to address those needs• Identify customer priorities• Consistently plan for a successful outcome with each sales call• Strategize negotiation points and know when to introduce added offerings• Ability to set expectations with Dealers in order to achieve desired outcomes• Exceptional process discipline with the ability to align planning objectives with a pipeline development process to grow and develop accounts• Strong business and analytical skills• Excellent verbal, written and presentation communication skills• Expert level knowledge of reinsurance, retro and back-end processes of dealerships• Ability to set expectations with dealerships in order to achieve desired outcomes• Align planning of dealership needs with APCO Holdings’ objectives

Executive Level Responsibilities:Strategic Leadership- Develop and implement strategies to drive revenue growth through effective production management and deal structuring- Ensure target revenues are met or exceeded by collaborating with sales managers and other key stakeholders- Establish and manage a finance product after-sale program to enhance profitability and customer satisfaction- Define and communicate objectives for achieving sales and gross profits to drive overall business successFinancial Oversight- Review and approve all deals to ensure compliance with lenders’ guidelines and company policies- Establish redlines on all products and payments to optimize profitability- Maintain a retail-rate matrix and update as necessary to stay competitive in the market- Monitor dealership’s Gross and Net Dollar per Copy to track financial performance and identify areas for improvementEmployee Development and Management- Provide guidance, support, and motivation to ensure employees are maximizing their potential and contributing to the company's success- Establish a training schedule and conduct meetings with producers to provide ongoing support and developmentOperational Excellence- Implement a T/O system for every deal to streamline processes and ensure timely completion- Review and inspect the flow of department paperwork daily to maintain accuracy and efficiency in deal processing- Enforce proper selling methods and ensure adherence to operational proceduresEthical Leadership- Serve as an example of professional ethics and morals in all business dealings- Demonstrate integrity and uphold company values in interactions with staff, customers, and partnersCommunication and Collaboration- Communicate regularly with sales department on policies, procedures, and deal progress- Collaborate with lenders, Vice President of Finance, Vice President of Sales, and General Manager to review all deals and ensure alignment with business objectives.

· Hire, train, motivate, and lead a team of BDC Agents, Salespros, and Team Leads, tasked with contacting, setting appointments, and selling prospects who have inquired about purchasing or trading-in a Recreational Vehicle. Appraise units for trade, manage department cash flow, partner with all 12 dealerships sales and finance staffs to identify deals that can be saved, and review department compensation and bonuses.· Provide ongoing coaching and mentoring to the BDC Agents, Sales, and Team Leads by guiding them through unique or difficult prospects or issues.· Become the dealership’s expert with the CRM tool, and ensure the BDC Agents use the tool properly.· Provide review of all lost deals at all 12 dealerships due to credit turn downs.· Ensure BDC Agents follow the prescribed processes and use approved word tracks.· Set goals daily, weekly, and monthly goals for the team and for individual BDC Agents.· Ensure BDC Agents achieve the desired results, and take corrective action, as needed.· Prepare and deliver reports, as needed by the Senior Director of Business Operations and Communications and Vice President of Sales.· Negotiating all department deals, and contracting customers, managing Contracts in Transit, and selling ancillary products.

Purpose:To provide leadership and guidance to all dealership employees in order to maximize net profit, maintain high levels of customer satisfaction, customer retention and employee satisfaction. Serves as the primary management representative for the location, and responsible for representing the company brand and maximizing dealership performance. Essential Job Duties and Functions:Manages the activities of the entire dealership, to include floor plan setting, scheduling, staffing and employee developent Monitors progress regarding employee performance and sales forecasts Establishes and maintains good relations with service and factory personnel Monitors monthly expenses to ensure adherence to established budget Handles customer complaints in a prompt and appropriate manner Motivates sales staff to meet and/or exceed sales forecasts Ensure that sales staff follows up on leads in a timely manner Provides for proper training to assure managers perform their duties properly Communicates with members in a professional manner Communicates with corporate leadership regarding problems and potential issues Assists with determining best advertising and marketing methods Promotes company's mission, vision & values, as well as ensures compliance with policies and procedures

Lynk is an Insight-as-a-Service Platform leveraging proprietary technology to create a global community of Knowledge Partners to share and monetize their insights with users. Top institutions, enterprises, investment firms, small businesses, and governments have chosen to work with Lynk to tap into its vast network of subject matter experts across geographies for real-time conversations and engagements.As a Knowledge Partner of Lynk, I provide insights on Automotive and Recreational Vehicle verticals

When our clients are looking for knowledge in a given field, we search for relevant Advisors for that particular project. We then connect our clients directly with Advisors for telephone conversations and in-person meetings which may sometimes lead to longer term collaboration.

The AWRS VP of Insurance Solutions, National Accounts, & SmartCare reports directly to the CEO and is responsible for the revenue generated from the company’s sales and marketing efforts including efforts to promote the growth of the Franchise network and well as the company owned locations. The VP of Insurance Solutions, National Accounts, & SmartCare will manage AWRS Claims, all national accounts and all sales activities of the company owned operations. To be clear, the VP will oversee and co-manage route delivery and mobile tech sales functions with the VP of Operations. The VP of Insurance Solutions, National Accounts, & SmartCare will be a member of the Executive Management Team and collaborate with the CEO, VP of Operations, CFO, and VP of HR on the development and execution on all the company’s budgets, core values, key hires and policies. The responsibilities include:Develop revenue growth strategies for each calendar year that reflect the company’s desired revenue and EBITDA growth and collaborate with the executive team to execute upon the desired budgetsDevelop a system to review results of franchised and company owned selling efforts regarding rate of penetration in all market channels with all services. Develop deploy and maintain CRM solutions for all company and Franchisee owned operations to assist in the management of accounts and new account development and once understood to deploy to the FranchiseesCollaborate with the Executive team, Franchisees and staff to develop new services or enhancements to current service offeringsOversee the development of the marketing collateral that reflects the features and benefits of these programs and is disbursed to the sales teams, Franchisees and customersDevelop recommended pricing structures for each market channel for the Franchisee network and company owned network.

Position Overview:The COO translates corporate strategy into operational excellence, drives business model innovation, and optimizes organizational performance to achieve target ROI.Strategic Leadership and Business TransformationImplement frameworks to operationalize corporate strategyDrive business model innovationDevelop strategies to deliver expected business resultsAlign organizational structure with strategic goalsOptimize value chain processes and support function alignmentEstablish and monitor KPIs, ensuring transparent reportingDrive continuous improvement in quality, efficiency, and agilityManage operational risk and implement control measuresLead budget planning, allocation, and make-or-buy decisionsEnhance profitability through cost and working capital managementOptimize resource allocation and identify operational synergiesInnovation and Technology LeadershipLeverage technology to drive operational improvementsFoster a culture of innovationEnhance supply chain management through integrated systemsTalent Management and Organizational DevelopmentImplement reward and recognition modelsAlign staffing and training with company objectivesStrategic Partnerships and Vendor ManagementImprove vendor base quality and alignmentCultivate partnerships to enhance operational capabilitiesCollaborate with support functions to align with corporate strategyImplement operating systems, policies, and proceduresDrive support functions' contribution to core operationsKey Operational Responsibilities:Manage operating processes within the value chainMaintain transparent cost monitoring and reportingSet performance targets and monitor progressIncrease operational agility and efficiencyImplement appropriate reward systemsLeverage innovation for operational improvementDesign operating model to achieve strategic goalsEstablish operating policies, procedures, and KPIsAssist support functions in strategy-aligned procedures

Essential Duties and ResponsibilitiesSalesMaintain and expand business with existing customers, as well as actively prospect to develop new business in assigned territory.Ensure effective planning and usage of each Technician's time, in order to optimize each Technician’s ability to achieve his earnings potential as well as to maximize overall profitability of the territory.Establish monthly and annual sales goals, and develop a tactical plan for achieving those goals.Support Hail Team operations if a hail storm occurs in the territory, focusing on dealerships and body shops where relationships already exist, to secure the hail repair business in those stores.Support and assist technicians in providing superior customer service and in maximizing billings in each service drive on his route.TrainingCoordinate new hire orientation to ensure new Technician’s smooth transition in the Company and into his assigned accounts.Conduct monthly meetings with Technicians to provide aids, tips, and feedback on sales techniques and other performance-enhancement skills.Ensure all Technicians receive proper technical support and training to continuously improve their PDR skills.Identify and schedule Technicians for advanced training.People ManagementAct as Team Leader and mentor to Technicians, by remaining in close contact with them daily, through a combination of telephone and in-person interface, in order to identify and resolve any concerns or performance issues which may arise.Ensure proper staffing levels are met to handle current and new business opportunities.Proactively identify and resolve any issues related to employee performance.Conduct and document informal and formal performance reviews to ensure Technicians are aware of their strengths as well as opportunities for improvement. Develop and execute performance improvement plans when necessary.

Responsibilities: • Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision centers and service departments) • Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval • Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections • Paying close attention to daily operations, recommending and creating improved courses of action where necessary • Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed • Providing dealership management with weekly reports on the financial condition of the dealership • Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners • Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained • Creating and maintaining a good working relationship with lending institutions and manufacturer personnel • Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency • Overseeing the hiring and training of all department managers • Maintaining an enthusiastic attitude to build positive employee attitudes and morale • Overseeing and maintaining compensation plans for all employees • Creating cost-effective advertising programs and merchandising strategies for the dealership • Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints

Responsibilities Included the following. Hires, trains, motivates, counsels, and monitors the performance of all new sales personnel. Works alongside the General Manager to forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis. Participates in the preparation of the annual and monthly dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new car sales department. Reviews financial reports, commissions’ sheets, and productivity reports daily for the New Car Sales Department. Sets sales and gross objectives for new/used car salespeople. Guides all salespeople. Achieves sales and forecasted goals set by the General Manager in all new sales incentive programs. Ensures all proper follow-up procedures are being used and maintained by the sales representatives including CRM tool ie. Eleads. Conducts sales training meetings. Directs and oversees the activities of all Sales Consultants, ensuring proper staffing at all times Submits and tracks all new vehicle orders, new car inventory for the dealership, delivery reports for PDI, Sales, and stock in unit reports. Ensures all new sold units are reported accurately, and in a timely manner in CRM. Manages all dealer trades. Works with the General Manager to determine appropriate days supply for new and used vehicles and orders/acquires vehicle inventory accordingly. Acts as a subject matter expert on vehicle models. Review allocation methodology, sales analysis of build, day supply, trends, incentives; and makes recommendations to General Manager. Establishes standards for displaying merchandising and maintaining new and used vehicles Creates systems that ensure ongoing sales training, including weekly sales meeting and CRM tool Assists salespeople in closing out deals and funding loans Appraises trade in vehicles, as needed Processes salesperson commission sheets and monitors payroll records of salespeople

Production, Manage and generate income by overseeing production managers, secondary directors, and producers on a monthly, weekly, and daily basis. Ensure target revenues are met or exceeded. Partner all deals with sales managers. Structure all check out deals. Ensure that every deal is worked in a timely fashion and to its total capacity with respect to lenders’ guidelines. Communicate with sales department on policies and procedures. Inform management of their deal status before scheduled Save-a-Deal meeting. Set up and manage a finance product after sale program Set objectives for achieving sales and gross profits. Establish redlines on all products and payments Maintain a 90% billed to sold ratio. Establish a T/O system for every deal. Maintain retail-rate matrix – update as necessary. Review all deals with lenders and GSM. Development/Training Be an example of professional morals, ethics and excellent customer service (CSI). Work closely with sales team on enforcement of proper selling methods. Set and maintain producers’ work schedule. Make sure finance department is properly staffed. Maintain and promote an enthusiastic work environment. Responsible for developing a productive relationship throughout the dealership and with customers and lenders. Provide guidance, support and motivation to ensure employees are maximizing their ability and growth. Establish a weekly training schedule for producers. Schedule one-on-ones with your producers. Supply ongoing training on lease and balloon presentations. Analysis Review payment in/payment out log daily Review “Red Lines” on all finance products and agreed upon package payments. Review and inspect the flow of department’s paperwork on a daily basis to insure a timely turn around on all deals by producers, as well as the accuracy of all documents produced in the department. (Inspect what you Expect).Track portfolio with lenders Monitor dealership’s Net Dollar per Copy Review sales managers’ finance numbers.

Help Credit Acceptance grow its business by increasing the number of active Dealer Partners (DP’s) we do business with at the same time increasing the number of deals per active Dealer Partner in their respective market.Have a thorough understanding of the market, competitors and dealers in the defined territory in order to create the most effective strategy to increase our Dealer Partner base and contract volume.Partner with management to make sure that the right strategies and actions are being implemented and desired results are achieved.Use various prospecting methods to keep an active pipe-line of prospective Dealer Partners; while effectively evaluating each potential Dealer Partner in order to select those with the highest likelihood of success.Set the Dealer Partners up for Success by providing appropriate support, on-going assistance, serving as a business consultant in order to identify areas of potential improvements, and assist Dealer Partners in implementing the best possible solutions.Accurately asses the specific type of support that each Dealer Partner needs to be successful with Credit Acceptance.Established rapport with key decision makers at the dealershipRan effective meetings in an organized fashion, with the right people in the room, a clear agenda and have a strong persuasive engaging presenceEffectively identify and analyze problems the dealership is facing as well as problems in the marketImplement solutions to problems and help the Dealer Partner implement solutions with appropriate follow up to be sure the solutions are effective.Generate a pipeline of quality prospects and present to dealer partners: Spend a significant amount of time analyzing and selecting dealerships to partner with Credit Acceptance. Perform a Market Analysis: Evaluate the market and determine which dealers are right for the program in order to build a strong group of dealers and grow the business.

Key Responsibilities • A core responsibility is to offer the customer a competitive financing rate so that the financing is done through the dealership. • Secure competitive financing and leasing deals for clients while adhering to corporate and governmental regulations. • Offer exceptional customer service to clients while explaining extended warranty information and aftermarket products that supplement their automotive investment and increase dealership profitability. • Maintain current knowledge of all finance and lease programs and disseminate information to sales and finance team members promptly, including management of the F&I team. • Maintain current knowledge of all local, state and federal regulations affecting dealership operations, particularly regarding sales and finance departments. • Foster and maintain positive relationships with insurance vendors and lending institutions.

Markets the CitiFinancial Auto indirect lending programs to prospective automobile dealerships, both franchise and independent. Initiates, develops and maintains a strong business relationship, using proven sales techniques, with auto dealerships in an assigned region. Educates key dealership personnel on the benefits of our program and is responsible for knowledge and communication of current market conditions. Prospects both franchise and independent dealerships and markets all auto finance programs and products (i.e. warranty, Gap, etc.) to the Owner(s), Sales Manager(s), Used Car Manager(s) and the Finance Manager(s) to develop and maintain a profitable, contractual relationship. Follows up with and trains prospective dealers in his or her territory on the advantages of our programs in an effort to drive quality applications into our Buying Centers and branches that convert to funded contracts. Handles all aspects of the dealer relationship including the collection of dealer reserves and repurchase issues. Regularly updates Buying Center and Branch management on relationship status. Continually educates new dealer personnel on both programs and products Must be a comfortable public speaker or oral communicator able to present programs using proven techniques to levels of dealer personnel. Strives to develop a good line of communication with the staff of Buying Centers and Branches in his or her territory. Works to make a dealer relationship a partnership in the eyes of both companies focusing on targeting a 15% efficiency goal. Build loyalty by providing the best service in the industry. Maintains supply levels of funding contracts and other necessary documents. Performs functions outlined in desktop procedures and additional duties that may be from time to time assigned by his or her supervisor. Establishes and maintains dealer files, ensures each has appropriate documentation.

Responsible for the overall profitability of the Finance Department, this included, training, monitoring contracts in transit for timely funding, and the evaluation of lenders as potential partners with the dealership.

Managed multiple locations dealership sales and finance operations.

Western Wireless Corp. provides wireless services in the western United States. It serves the domestic and international subscribers. Western Wireless Corp. was founded in January, 1994 as Pacific Northwest Cellular, and changed its name to Western Wireless Corp. in February, 1994. The company is headquartered in Bellevue, Washington. As of August 1, 2005, Western Wireless Corp. is a subsidiary of Alltel Corp.In this role I was responsible for growing market share by prospecting, and building relationships with senior level management and key decision makers of National, and Government accounts. This included contract negotiation, presentations, and cost benefit analysis.

Conducted Law Enforcement operations on military installations. Honorably Discharged due to Service Connected Injury.