Tyrone Naylor Email & Phone Number

United States

-Participates in the design, planning, and implementation of key activities programmatic goals, and outcomes.-Coordinate activities, manage calendars update customer service relationship management system, and set meetings-Prepare and review expense reports and ensure sufficient supporting documentation, proper coding of expenses, and compliance with policies-Monitor key program calendars, deadlines, supporting tracking programmatic activities, progress, and milestones-Assist with information management using SharePoint and salesforce-Support collection of budget program data as needed

United States

Provide assistance with the implementation of instructional programs and lesson plans for the purposeof assisting the instructor in improving the students' academic success through a defined course ofstudy. Provide assistance in the development of a competency‐based curriculum and other instructionalmaterials.Maintains accurate student and other records as required by law and the Board of Trustees andAdministrative Procedures Manual. Prepares and organizes lessons as directed by the instructor,administers, scores, and records a variety of tests according to established guidelines.Develops and maintains professional working relationships, with students, faculty, and staff. Participatesin the development of the program objectives and assist with budget planning for the respective areas.Enforce student policies.Provides students with written course expectations and evaluations. Responsible for the requisition ofsupplies and instructional materials as needed. Assists in job placement of job‐ready students.Strong communication skills to effectively interact with individuals from a variety of multi‐culturalbackgrounds. Provides excellent customer service.

Bill J Priest

Assist Lead Instructional Specialist with newsletter communications to ensure communication is consistent throughout the district.Assist Instructional Leads with coordinating focus groups and trainings logisticsMonitors student questions from those participating in the DL pilot programsProvides assistance to faculty and staff on various administration and office duties, used to enhance assigned roles.Coordinate registrations, sign-in sheets, rooms, & other planning logistics for trainingsCreates online surveys to provide feedback for instructional staff in order to evaluate student’s progress and to evaluate areas of needed improvements.Initiate communications with outside trainers to provide necessary support for Professional DevelopmentFollow-up trainings with surveys and collection of sign-in sheetsSends out communications to staff and instructors needing Professional Development hours to ensure instructors are certified and current with state regulations.Monitors newsletters and internal communications regarding calendars, trainings, and staff meetings.Enhanced professional knowledge by attending educational workshops; reviewing professional publications.Collaborates with team for the success of projects designed to meet and enhance educational outcomes.Answers phones, assist in the on boarding process of new-hires for the purpose of responding to new-hire questions and concerns.

Dallas/Fort Worth Area

Became the first intern in a newly created internship and pilot program as an instructional writing tutor, used to help increase student success rates at the junior college level to increase the academic experience which resulted in a permanent part time position at the college. Provides assistance to faculty and staff on various administration and office duties, used to enhance assigned roles, including but not limited to: In class instructor assistance, setup and break down of classrooms, distribution and collection of student materials for students.Assists students in writing lab for the purpose of helping to enhance personal writing skills for college course assignments. Creates online assessments on eCampus website using materials provided by instructional staff in order to evaluate student’s progress and to evaluate areas of needed improvements.Helps to improve student development plans in order to assist students with opportunities to enhance college level developmental coursework.Provides direction to students that require additional writing and grammar sources, that are available online. Manages equipment arrangement in the student writing labs for the purpose of facilitating engagement when necessary for student learning opportunities when necessary.Utilized trouble-shooting skills to gain extensive knowledge of provided equipment used for the academic enhancement experience. Provides assistance to faculty and staff by grading student exercises and tests for the purpose of reporting and student assessment opportunities.Validates eCampus writing assessments for the purpose of gathering information used to enhance the user experience for prescribed course work. Monitor student activity and performances in the writing lab for the purpose of tracking progress and reporting opportunities.

Dallas, Tx, United States

• Provides exceptionally detailed calendar management and scheduling support to senior department leaders; expense report creation and submission; travel coordination, vendor payment processing; production of correspondence, etc. • Works with complex schedules of Philanthropy Department staff, nonprofit, and community partners to set meetings (on and off-site), including site visits • Coordinate meeting logistics, including 1v1 communications with facilities staff, management of attendees, materials preparation, room set-up, and emergent issue resolution • Provides administrative support related to preparing and perfecting documents and presentations for such things as trustee meetings and hosted gatherings (e.g., assembling board pre-read and meeting materials, assembling calendar/schedule/necessary documents for site visits, ensuring that all event presentation elements are in place for hosted community meetings) • Takes minutes and notes for key meetings, and maintain a running list of all committed actions and upcoming deadlines of those the position supports • Assist senior department leadership in staying informed and on track related to upcoming reports due, payments to be made, grantee check-ins required, other one-off impending deadlines, etc. • Works closely with other administrative assistants across CFT as a part of a team striving for cohesiveness in administrative support across the foundation.• Assist the philanthropy team in various special projects for the overall success of the foundation.

Dallas/Fort Worth Area

Utilized prior knowledge and skill sets to contribute to team efforts by providing feedback and completing tasks as assigned in order to meet the needs of AT&T Business Customers. Performed project ownership and management duties by utilizing the expertise of business partners to assist in the authoring of documentations, while ensuring that the overall success of the project was met as prescribed and on time.Led presentations sessions and meetings with senior leadership, in order to present the outcome of projects completed by me, in order to gain approval and ultimately signoff.Collaborated with team for the success of projects designed to meet and enhance business customer relations by focusing on authoring and updating customer user guides as applicable.Attended focus sessions with the AT&T Dedicated Internet team in order to solicit feedback and offer suggestions for future projects and business initiatives, used to increase customer base. Enhanced professional and technical knowledge by attending educational workshops; reviewing professional publications.As part of the internship program, worked to understand where best to enhance build business relationships in order to achieve desired results while contributing to professional societies and organizations.Collaborated interns from various groups in order to provide feedback used by senior leadership enhance the experience of future interns for AT&T Internship Programs.

Reported directly to the executive leadership department, collaborated with all departments including Finance and Sales, with the planning and execution of all Target's objectives.The GSA supervises, trains, and coaches team members on service and presentation.Managed a team a of 20-25 cashiers on a daily basis to ensure the company's success Provided leadership to teams in order to exceed guest expectations. Responsible for ensuring that team members met company goals for increasing marketing loyalty program objectives by offering Red Cards to all guests.Responsible for meeting all procurement needs by placing orders for supplies so that the store ran efficiently. Processed daily cash receipts for the purpose of reporting sales and record totals. Provided support to teams in order to quickly defuse and resolve guest concerns and issues. Evaluated team member performance for the purposes of providing coaching opportunities. Ensured that all front-line guest service members were active and available in order to mitigate customer wait times and increase customer service experiences. Led teams to ensure that all areas of the store were kept neat, clean and orderly at all times for the purpose of ensuring a pleasant experience to all guests. Cross-trained in all store areas as needed, in order to provide training and backup assistance as necessary. When necessary, quickly and accurately scanned and bagged purchased items in order to minimize guest wait times.

Provided assistance to all guests by ensuring returns, exchange and customer complaints were addressed in a professional and timely manner.Responsible for explaining, outlining and detailing company return and exchange policies in order to support store policies and procedures. Responsible for sorting, distributing and ensuring that all returned items were properly restocked or returned to vendors for compensation.Acted as liaison to guest and Guest Services Team Lead to mitigate customer concerns and complains prior to escalation. Utilized knowledge of the store layout in order to provided direction to guests and help increase customer shopping experiences. Provided assistance to front-end sales associates in order to increase sales and minimize customer wait times.

Emeryville, California

As a Brand Attendant, responsibilities included delivering a strong guest focused culture that would exceed guest expectations and customer experiences. Provided assistance to ensure shopping carts were kept available to guests as needed. Provided assistance to other teams by ensuring that the all areas of the store were kept neat and clean at all times. Provided assistance to guests to ensure concerns were addressed quickly and professionally in order to help control negative experiences.

Berkeley, California

Addressed customer needs and inquiries by maintaining building plans and permits for walk-in and phone customers for the purpose of servicing customer needs in applied areas.Performed data entry service for plans and permits for the purpose of ensuring on-going retention of customer information. Answered phones, scheduled interviews for the purpose responding to new-hire questions and concerns.Performed orientation and workshops for new hires coming into the office to ensure compliance in all areas. Facilitated recreation activities for middle school students for the purpose of mentoring as part of a summer program.Provided leadership to other group leaders in the mentorship program for the purpose of ensuring collaborative guidance.

Bachelor Of Sociology, Communication, General

Activities and Societies: Lambda Pi Eta, The National Society Of Leadership and Success

Associate, Arts; Mass Communications-Speech Communications, 3.4 Gpa

Activities and Societies: DECA Inc.