Answer and or direct customer inquiries or quality product issues.Contact SBA bidders to verify the winning bid, obtain the appropriate delivery information and process the payment.Enter all customer and auction information throughout the sales and auction closing process.Update, organize and track auctions & bids to assure best practices are being delivered throughout the sales cycle. Serve as a DUC outbound resource for targeted messaging or solicitation

I specialize in retaining clients through negotiating offers, persistent account management, following up and providing exceptional client experiences. I am responsible for qualifying and presenting to prospective clients offering a wide range of Telus products and services including Business Connect, mobile devices, business and corporate rate plans, tablets, GPS and more. I also train our business clients to ensure they're comfortable with their device and can use it confidently and effectively to conduct their business. I am proud to be a part of the Business Solutions Centre on Norris Crt and truly believe in the product and service I provide.

I was responsible for facilitating the success of an inside sales team focusing on the small and medium business segment. Our team is involved in lead generation, consulting, direct sales and support. My role included supporting, coaching, and leading a team of Communication Consultants and Client Service Representatives to achieve their sales goals and reach their potential. I was also an active Communication Consultant servicing clients telecommunication accounts with TyRoute Communications - Authorized Telus Mobility Dealer.

As telecommunications consultant I am responsible for helping companies decide on which telephone, data communications and equipment are best for their business. Because of the ever-changing nature of technology, I am knowledgeable about advancements in equipment and need to be able to identify the changing nature of a business and how it relates to the available technology.

Represented our client through a cross country promotional tour. Engaged customers by demonstrating products and offering promotional incentives for making purchases in store.