Tyshae Jackson Email & Phone Number

United States

• Manage/ field email request and inquiries for general events/conferences mailbox.
• Develop and maintain event webpages and prepare attendee materials for on-site distribution.
• Coordinate shipments for in-person events and set-up copy deck and print 11x17 inserts for Smart Sheet.
• Prepare and distribute logistics briefs for on-site team and set-up dry runs in virtual meeting platforms.
• Register event attendees in virtual meeting platforms such as Go to Webinar, Go to Training, Engagez, Zoom, Teams, Cadnium, Impexium, Marketo, Crowdpass, Basecamp, and Kentico

District Of Columbia, United States

• Greet clients and visitors with a positive, helpful attitude.
• Provided excellent customer service, scheduled appointments, and announced clients as necessary.
• Assisted with a variety of administrative tasks including copying, faxing, taking notes and making travel plans.
• Prepared meeting and training rooms, answered phones in a professional manner and routed calls as necessary.
• Sorted and distributed mail and assisted in hiring, managing and developing the junior administrative team.

• Resolved all customer requests, questions, and complaints.
• Maintained a neat and clean work station and ensured exceptional customer service.
• Built relationships with customers and the community to establish long-term business growth.
• Trained workers in food preparation, safety, sanitation procedures, and food service.
• Handled money, balanced cash drawers, and kept daily sales records.

• Managed the front desk services. Addressed resident’s satisfaction with services provided.
• Assisted in training new concierges on job responsibilities, guest interaction and hotel procedures.
• Established rapport with guests via email correspondence, phone, social media, and direct interaction.
• Recommended dining options and activities and made reservations for guests.