Workforce Planner
Current
Jul 2023 - Present
AeroLeads people directory · profile
Tyson Burns Email & Phone Number
Workforce Planner and Rostering Specialist
at
Downer
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Workforce Planner and Rostering Specialist
Location
Greater Adelaide Area, Australia
Company size
Who is Tyson Burns? Overview
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Quick answer
Tyson Burns is listed as Workforce Planner and Rostering Specialist at Downer, a with 11468 employees, based in Greater Adelaide Area, Australia. AeroLeads shows a matched LinkedIn profile for Tyson Burns.
Tyson Burns previously worked as Workforce Planner at Downer and Workforce Planner at Serco. Tyson Burns studied at Tafe Sa.
Company email context
Email format at Downer
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Downer
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Profile bio
About Tyson Burns
Experience within the Workforce Management Team ensuring the optimisation of our workforce and continued business profitability while supporting our staff with their rostering requirements.Sound knowledge of Workforce Management principals including schedule creation/maintenance, forecasting and Real-time management in multiple environments including contact centres and government contracts. Experience with Workforce Management programs such as Genesys, eWFM, ICBM, Time2Work as well as proficiency with Microsoft Office.
Listed skills include Microsoft Office, Genesys, Customer Service, Ewfm, and 2 others.
Current workplace
Tyson Burns's current company
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Downer
6 roles
Tyson Burns work experience
A career timeline built from the work history available for this profile.
Workforce Planner
Responsible for the creation of rosters in a government environment of approximately 500 FTE. Touch point for all future rostering enquires from both internal stakeholders as well as direct from site. Fortnightly roster reporting highlighting fill rates and areas of improvement.
Aug 2021 - Mar 2023
Scheduling Analyst
Creation and optimisation of rosters for staff in a contact centre environment in line with the workforce requirements.Creation and implementation of training schedules, monthly meeting requirements and adhoc requests.
Jan 2021 - Aug 2021
Workforce Real Time Analyst
Current fortnight staffing management including on the day adjustments due to unplanned vacancies as well as adhoc requests for meetings, training etc. Management of an unplanned absence phone line for staff and leave approval for the current rostering period.
Mar 2019 - Jan 2021
Customer Service Representative
Jun 2018 - Mar 2019
Shift Supervisor
Responsible for the day to day management of 70+ staff in a fast paced store. Duties include effective staff rostering, managing customer needs, monitoring of daily KPIs and taking actions to ensure the smooth operation of the store.
Feb 2013 - Jan 2018
Team & coworkers
Colleagues at Downer
Other employees you can reach at downergroup.com. View company contacts for 11468 employees →
DJ
Dale Jeffries
Colleague at DownerVictoria, Australia
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PE
Pierre Elliott
Colleague at DownerHighgate, Western Australia, Australia
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JR
Joseph Rugari
Colleague at DownerAdelaide, South Australia, Australia
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AT
Ashley Thompson
Colleague at DownerMilton, Queensland, Australia
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ML
Mike Lamb
Colleague at DownerNew Zealand
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JN
John Nicholls
Colleague at DownerNew Zealand
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AW
Alvin Webby
Colleague at DownerTauranga, Bay Of Plenty, New Zealand
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CG
Colin Graham
Colleague at DownerNew South Wales, Australia
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AC
Ali Candy
Colleague at DownerMount Isa City, Queensland, Australia
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GH
Glenn Hank
Colleague at DownerCairns, Queensland, Australia
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Dale Jeffries
Colleague at DownerVictoria, Australia
View →
PE
Pierre Elliott
Colleague at DownerHighgate, Western Australia, Australia
View →
JR
Joseph Rugari
Colleague at DownerAdelaide, South Australia, Australia
View →
AT
Ashley Thompson
Colleague at DownerMilton, Queensland, Australia
View →
ML
Mike Lamb
Colleague at DownerNew Zealand
View →
JN
John Nicholls
Colleague at DownerNew Zealand
View →
AW
Alvin Webby
Colleague at DownerTauranga, Bay Of Plenty, New Zealand
View →
CG
Colin Graham
Colleague at DownerNew South Wales, Australia
View →
AC
Ali Candy
Colleague at DownerMount Isa City, Queensland, Australia
View →
GH
Glenn Hank
Colleague at DownerCairns, Queensland, Australia
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1 education record
Tyson Burns education
FAQ
Frequently asked questions about Tyson Burns
Quick answers generated from the profile data available on this page.
What company does Tyson Burns work for?
Tyson Burns works for Downer.
What is Tyson Burns's role at Downer?
Tyson Burns is listed as Workforce Planner and Rostering Specialist at Downer.
Where is Tyson Burns based?
Tyson Burns is based in Greater Adelaide Area, Australia while working with Downer.
What companies has Tyson Burns worked for?
Tyson Burns has worked for Downer, Serco, Datacom, and Kfc.
Who are Tyson Burns's colleagues at Downer?
Tyson Burns's colleagues at Downer include Dale Jeffries, Pierre Elliott, Joseph Rugari, Ashley Thompson, and Mike Lamb.
How can I contact Tyson Burns?
You can use AeroLeads to view verified contact signals for Tyson Burns at Downer, including work email, phone, and LinkedIn data when available.
What schools did Tyson Burns attend?
Tyson Burns studied at Tafe Sa.
What skills is Tyson Burns known for?
Tyson Burns is listed with skills including Microsoft Office, Genesys, Customer Service, Ewfm, Workforce Management, and Real Time Monitoring.
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