Tyson Schettig Email and Phone Number

Handled all phone support for two local and one remote location for over 75 computers, networked laser printers and several servers.Setup and taught computer classes on Outlook, Windows, PC Hardware, Desktop Publishing and Photoshop.Locked down PC's and installed software solutions to prevent or reduce malware, spyware and adware.Enhanced reliability of servers, printers, PC's, and LAN/WAN networks.Used Real VNC to support 75+ desktops, both locally and at a remote locationInnovated computer and internet security concepts through example and employee education. IT TechTransformed a 10/100 LAN network to gigabit, complete with switch upgrades and line testing.Reduced costs by eliminating dot-matrix printers with a software solution and laser printers. Saved the company over $3k a year.PC rebuilds and hardware upgrades complete with burn-in performance tests.OS installs, upgrades and security patching of Win98se/WinXPpro/Win2000/Server 2000/2003/Exchange Server 2000/2003.Removal of spyware/adware/malware and viruses.Diagnosed network problems and slowdowns by tracing LAN wiring and creating new CAT 5 cables as needed.Built PC's from scratch and installed server hardware and software.Advanced user of Outlook, and an intermediate user of Excel, Access, PowerPoint and Word.Researched, planned, purchased and installed system upgrades; both hardware and software.Optimized PC's, networks, servers and OS software for performance.Locked down and protected PC's as required by the job description.Diagnosed and fixed system wide slowdowns ensuring highest possible uptime.

IT Support• Handled all phone support for two local and one remote location for over 75 computers, networked laser printers and several servers.• Setup and taught computer classes on Outlook, Windows, PC Hardware, Desktop Publishing and Photoshop.• Locked down PC’s and installed software solutions to prevent or reduce malware, spyware and adware.• Enhanced reliability of servers, printers, PC’s, and LAN/WAN networks.• Used Real VNC to support 75+ desktops, both locally and at a remote location• Innovated computer and internet security concepts through example and employee education.IT Tech• Transformed a 10/100 LAN network to gigabit, complete with switch upgrades and line testing.• Reduced costs by eliminating dot-matrix printers with a software solution and laser printers. Saved the company over $3k a year.• PC rebuilds and hardware upgrades complete with burn-in performance tests.• OS installs, upgrades and security patching of Win98se/WinXPpro/Win2000/Server 2000/2003/Exchange Server 2000/2003.• Removal of spyware/adware/malware and viruses.• Diagnosed network problems and slowdowns by tracing LAN wiring and creating new CAT 5 cables as needed.• Built PC’s from scratch and installed server hardware and software.• Advanced user of Outlook, and an intermediate user of Excel, Access, PowerPoint and Word.• Researched, planned, purchased and installed system upgrades; both hardware and software.• Optimized PC’s, networks, servers and OS software for performance.• Locked down and protected PC’s as required by the job description.• Diagnosed and fixed system wide slowdowns ensuring highest possible uptime.