Tyson Thomas Email & Phone Number

Omaha, Nebraska, United States

Oversee day to day operations business.Motivate team to reach common goals and provide great client experience.Provide team managers with support and resources to help their staff reach full potential.Review business practices constantly looking for improvements in both efficiency and accuracy.Build SharePoint site to house shared resources and pages specific to department needs.Oversee inventory and marketing materials.Analyze data points to create KPIs and standardize employee performance review.Create metrics based incentives to drive productivity.Generate weekly and monthly reports for government and manufacturer sponsored agencies.Identify staffing needs and hire accordingly.Project resource needs based on prior sales data and future growth indicators to drive proactive decision making.Utilize conflict management skills to ensure employee morale and customer satisfaction both kept at a high level.Manage staffing budgets to ensure profitability.Work directly with CEO and Director of Sales on all strategies to drive business growth and ensure employee engagement and satisfaction is at a high level.

Greater Omaha Area

Collaborate directly with CEO and Director of Sales to create strategies and tactics to expand market share and increase sales of current customer base.Develop key metrics within CRM and order management system to measure success of campaigns and ongoing process improvements.Create POS materials, internal sales education decks and manage landing site and ecommerce site.Work directly with software programmers to identify customizations needed to fit needs of the business and carry through to implementation.Optimize sales routes and delivery routes for highest customer contact and reach target delivery windows.Create job descriptions, post hiring for new employment opportunities, conduct interviews and hire staff.Identify growth opportunities through direct customer contact and sales department feedback.Build intranet to house sales resources and tools.Provide basic IT support for sales tablets and delivery handhelds.

Omaha Metropolitan Area

Fix & flip properties averaging 2-3 homes/yrBuilding long term rental portfolioGeneral contracted builds as well as performed up to 90% of labor based on scope of project and market timing.

Papillion, Nebraska

As General Manager, I am responsible for the success of the golf course in all aspects. Hiring and coordinating staff for our clubhouse and grounds keeping. Budgeting for all areas of the course including pro shop merchandise, food & beverage, payroll, grounds maintenance and equipment purchasing.Papio Greens Golf Center includes the Metro Area's only aqua driving range, a premier 18 hole Par 3 golf course, the area's only 18 hole Accredited FootGolf course and 36 hole miniature golf course.

Greater Omaha Area

As an Investment Consultant at TD Ameritrade, I assess, assist, and advise clients as they choose the services and guidance solutions best suited for their needs. I develop relationships with existing clients and build relationships with new clients. My goal is to demonstrate to clients and prospects the value of the TD Ameritrade platform, resulting in asset accumulation and retention.Upon completing a personalized in-depth review of a client's portfolio, I also provide objective investment guidance and knowledgeable support tailored to their individual needs and goals.Series 7, 63, 66, and 24 Licensed

Greater Omaha Area

Designs high quality solutions that are part of a larger strategy to enhance employees' performance and support specific business needs. The key curriculum areas vary by assignment, but typically include New Hire Training and ongoing associate development.The position works closely with internal team members, business partners and other stakeholders throughout the solution lifecycle (analysis, design, development implementation) in order to ensure that solutions meet or exceed business needs and objectives.Facilitate webinars and live training sessions to both associates and managers.

Greater Omaha Area

Provide in-depth assistance to both clients and prospective clients both on the phone and with Proactive and Static Chat. Assumes ownership of the inbound client experience during the initial on boarding stage, applying a holistic approach that ensures clients who choose TD Ameritrade receive the best on boarding experience in the industry. Strives to engage both prospective and new clients in a sales based conversation at the beginning of the relationship with TD Ameritrade in order to identify opportunities to increase share of wallet.

Greater Omaha Area

• Deescalated upset and dissatisfied clients• Provided assistance to associates within Investor Services on current processes and procedures• Worked to improve the client experience by providing quick accurate answers• Increased associates knowledge of specific processes through quick impromptu coaching over the phone

Greater Omaha Area

• Interviewed and hired associates for two teams• Coach and develop associates to reach their full potential• Successfully train multiple teams in working with cases and increasing efficiency• Multitask by continuing duties as an Assistant Team Manager and assisting in the Investor Services Internship program as the Lead Mentor

Greater Omaha Area

• Coach and develop associates to reach their full potential• Deliver new initiatives to all of Investor Services and the Branch Network• Develop ongoing competitions to motivate productivity and team building• Report performance tracking reports to upper management

Greater Omaha Area

Greater Omaha Area

Greater Omaha Area

Greater Omaha Area