Responsible for ensuring safety and well being of customers during customer flight experience.Work with ground operations to ensure safe and easy transition for customers to and from the aircraft.Perform light cleaning of aircraft during turns.Comply with all FAA and DOT rules and regulations.Coordinate the delivery of JetBlue’s award-winning on-board experience, products, and offerings.Perform various duties as outlined in the Flight Attendant Manual.

Provide beverage service in a friendly, courteous and timely manner resulting in guest satisfaction.Promote Resorts World Casino in a positive manner.Take orders, reciting selection of all call and premium brands as requested; requires memorization of all available drinks. 
Replenish beverages as requested, frequently checking back with Guest to inquire about satisfaction.Must carry 14" service tray with maximum of 10 drinks. Maintain waiter/waitress banking standards. Utilize Cocktail Server's "Call List"; maintain housekeeping in designated working area. Check and maintain proper setup and cleanliness of service station before, during and after shift. Ability to effectively deal with internal/external customers, some of whom will require patience, tack and diplomacy to defuse anger, collect accurate information and solve customer concerns within Casino Resort guidelines.

Provide excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons requesting to sit in my section.Consistently exceed sales goals by effectively managing sections and multi-tasking.Thorough knowledge of restaurant systems and procedures.

Recognized as "Lead Server" which includes mentoring and training new servers, as well as accounting for all wait-staff sales and receipts at least three shifts weekly.Developed process to efficiently deliver food to tables, which was later implemented by management.Recommend changes to management based on patron requests, including adding limited-time dessert item to regular menu.

Explain how various menu items are prepared, describing ingredients and cooking methods.Proficiency in using touch screen ordering systems such as Micros and Squirrel.Comprehensive knowledge of alcoholic beverage mixing cocktails, making inventory orders and serving an extensive list of fine wines, sake, and beer.Explain how various menu items are prepared, describing ingredients and cooking methods.Confirm with customers to make sure that they are enjoying food and take action to correct any troubles.