1. Inventory Management: Oversee the acquisition, pricing, merchandising, and maintenance of the dealership’s used car inventory to ensure a diverse selection of high-quality vehicles that meet customer needs and budget requirements. 2. Sales Strategy: Develop and implement effective sales strategies and promotions to maximize the sale of used vehicles, including pricing analysis, vehicle appraisals, and inventory turnover management. 3. Customer Service: Provide excellent customer service throughout the entire sales process, from initial contact to vehicle delivery, addressing customer inquiries, negotiating deals, and resolving any issues or concerns to ensure a positive buying experience. 4. Team Leadership: Lead, mentor, and motivate the used car sales team to achieve sales targets, providing ongoing training, performance feedback, and support to help team members reach their full potential. 5. Marketing and Advertising: Collaborate with the marketing team to develop and execute targeted marketing campaigns and advertising initiatives to promote the dealership’s used car inventory and attract potential buyers. 6. Financial Management: Monitor and analyze key performance metrics, such as gross profit, inventory turn, and days to sell, to identify areas for improvement and implement strategies to optimize profitability and operational efficiency. 7. Inventory Appraisal: Conduct thorough vehicle appraisals and inspections to accurately assess trade-in vehicles and determine their resale value, ensuring competitive pricing and profitability for the dealership. 8. Compliance: Ensure compliance with all federal, state, and local regulations governing the sale of used vehicles, including vehicle history reporting, title transfer, and disclosure requirements.

1. Financial Analysis: Conduct thorough financial assessments of customers to determine their creditworthiness and ability to qualify for financing options. 2. Financing Solutions: Present and explain financing options, including loans, leases, and extended warranties, to customers in a clear and concise manner, ensuring they understand the terms and benefits of each option. 3. Compliance: Ensure compliance with all federal, state, and local regulations governing automotive finance and insurance practices, including Truth in Lending Act (TILA) and Equal Credit Opportunity Act (ECOA). 4. Documentation: Complete all necessary paperwork accurately and efficiently, including finance contracts, lease agreements, and insurance documents, while adhering to company policies and procedures. 5. Customer Service: Provide exceptional customer service throughout the financing process, addressing any questions or concerns and ensuring a positive buying experience for customers. 6. Relationship Management: Build and maintain strong relationships with lending institutions, insurance companies, and other third-party vendors to secure competitive financing rates and terms for customers. 7. Profit Maximization: Maximize dealership profitability by effectively structuring deals, negotiating terms with customers and lenders, and promoting ancillary products and services, such as vehicle protection plans and maintenance packages. 8. Training and Development: Stay updated on industry trends, regulations, and best practices related to automotive finance and insurance, and provide training and guidance to sales staff on F&I processes and compliance requirements.

I was the lead photographer. I helped get all the equipment ready for a shoot, set up the equipment and took pictures. I also was in charge of a crew and made sure that everything was setup and running by the time we were supposed to be ready. I also dealt with people who had complaints at the shoots and made sure we solved their problems.